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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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Overview

Data monitoring, from the highest level down to the patient level is critical to identifying trends, gaining insights, and communicating transparently with staff and stakeholders. Data monitoring approaches such as dashboarding are used to display data in a simple and intuitive way, allowing a snapshot of performance on selected measures to see changes or areas for improvement. Business intelligence systems such as population health management analytics allows for the monitoring of the health of a whole patient population, stratified by various characteristics, thereby supporting care planning, resource allocation, and training opportunities. Resources in this section include tools to begin dashboarding, considerations for taking the next step with population health management and guidance on how to navigate the many factors of any data monitoring approach.

Monitoring and Communicating with Data
EHR Optimization Series: Part Two of Three

EHR Optimization Series: Part Two of Three

Including slides, Workflow tool, and Provider Scorecard

The second of a three-part EHR Optimization series focused on establishing goals and expectations for optimizing EHR utilization and sharing proven strategy/tools for optimizing EHR utilization, including slides and related tools. 

  • EHR Optimization Session 2 Slides
    • From the second May 2017 Learning Session
  • Provider Scorecard: Assessing accurate EHR documentation
    • This resource provides a process and method that can be used to evaluate the degree to which an individual provider or care team member consistently documents required information in the appropriate place in the EHR.
      • Blank and Sample (completed, filled-in) versions are available for download below.
  • EHR Workflow Worksheet: EHR Optimization tool to map the workflow to enhance performance on a particular clinical measure
    • This tool provides a structured way to review how data is captured and input in the EHR for a particular clinical measure across the clinical team including registration, pre-visit planning, nursing, and provider visit. The sample uses the BMI Percentile Children (CMS 155 v5) as an example, and a blank version is also provided. Using the workflow tool will help answer questions on which components of the data are entered by whom, and facilitate soliciting feedback from staff on ways to improve efficient and accurate data capture.

Download each of these resources below, in the Documents to Download section.

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Intended AudienceClinical Quality Team members, Health Center IT and Quality Staff

Documents to download

  • HITEQ EHR Optimization Session 2 Slides(.pdf, 1.16 MB) - 910 download(s)

    From February 2018 Learning Session

  • Provider Scorecard(.docx, 130.35 KB) - 755 download(s)

    Blank version for download and use assessing accurate EHR documentation, February 2018.

  • EXAMPLE Provider Scorecard(.docx, 128.66 KB) - 914 download(s)

    Example completed version showing how this tool can be used to assess accurate EHR documentation, May 2017.

  • Workflow Tool(.docx, 51.57 KB) - 901 download(s)

    Blank version for download and use mapping the workflow to enhance performance on a particular clinical measure, February 2018.

  • EXAMPLE Workflow Tool(.pdf, 147.37 KB) - 933 download(s)

    Example completed version showing how this tool can be used to map the workflow to enhance performance on Adult BMI, May 2017.

  • Workflow Alignment Worksheet(.docx, 132.15 KB) - 676 download(s)

    Blank version for download and use to help align health center work flow by capturing required data for a performance measure, February 2018

Acknowledgements

This resource collection was compiled by the HITEQ Center staff with guidance from HITEQ Advisory Committee members and collaborators of the HITEQ Center.