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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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Onboarding Overview

Onboarding new employees is the process by which new employees get acclimated to their new job and ramp up to full capacity within that job. This is typically a multi-pronged approach as new employees have to be oriented to the unique culture of your health center, plus they have to learn the specialized skills, knowledge and behaviors expected to fulfill their particular responsibilities.  This is especially challenging for Health IT and Quality staff because they work on their own as well as working collaboratively with staff across the health center in a number of capacities. Their orientation is therefore essential to providing high quality services to the whole health center.

It is important to give new Health IT and Quality employees as much support as possible to ensure that they adjust to their new job and start adding value as quickly as possible. Besides the general best practices of ensuring that all standard first day bases are covered, each specific department should have their own onboarding mechanisms. Listed in this section are two such resources for Health IT and Quality staff, in particular.

Health IT & QI Workforce Development Onboarding
Event date: 8/22/2018 3:00 PM - 4:30 PM Export event
Best Practices for Sustaining Behavioral Health Integration Models in Health Centers Using Health Information Technology

Best Practices for Sustaining Behavioral Health Integration Models in Health Centers Using Health Information Technology

SAMHSA Center for Integrated Health Solutions Webinar

HRSA’s Bureau of Primary Health Care (BPHC) offered a webinar hosted by the SAMHSA- HRSA Center for Integrated Health Solutions that addressed strategies to leverage health information technology and technologies that support population health management and data aggregation to facilitate and sustain behavioral health interventions. Presenters will share best practices for health centers in streamlining and sustaining behavioral health workflows and maximizing their electronic health record to ensure comprehensive and accurate billing and coding.

After reviewing this webinar, attendees will:

  • Understand appropriate workflows that support sustainability of behavioral health screening, referrals, and treatment
  • Identify best practices in utilizing electronic health records (EHRs) to ensure accurate and comprehensive billing of behavioral health
  • Identify best practices in working with Health Center Controlled Networks (HCCNs) and using Health Information Technology (HIT) to support population health management and data aggregation.

Presenters include Simon Smith, CEO of Clinica Health; Janet Rasmussen, VP of Behavioral Health at Clinica Health; and Jason Greer, CEO of Colorado Community Managed Care Network.

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Intended AudienceBehavioral Health Staff, Health Center Leadership

Acknowledgements

This resource collection was compiled by the HITEQ staff with portions contributed by Chris Espersen, HITEQ Advisory Committee member and Independent Contractor and Past President of Midwest Clinicians Network; Shane McBride, Independent Contractor and Past Vice President of Quality and Clinical Systems at South End Community Health Center; Chris Grasso, Associate Director for Informatics & Data Services- The Fenway Institute; and Ed Phippen, Principal - Phippen Consulting, LLC.