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Resource Overview

The process of finding and hiring the best-qualified candidate for a Quality and/or Health IT job in your health center is time-intensive and challenging. Having job vacancies or recruiting the wrong person can cost the organization in terms of real money, time spent, morale, and productivity. Successful hiring requires refining the recruitment process, which includes analyzing the requirements of a job, attracting employees to that job, screening and selecting applicants, and hiring the new employee to the organization.

This section includes resources to help you define and refine your recruiting methods.  These are tools that have been tested by health centers in the field and are proven to work. These resources reflect the combined experience of several successful health centers around the country.

Also available are templates for Health IT Job Functions and samples of Health IT Job Descriptions.

Health IT Staff Recruitment Tools
HITEQ Job Function Decision Tree 2016
HITEQ Center

HITEQ Job Function Decision Tree 2016

Skills and Job Descriptions for Health IT Staff

The following document is intended to assist health center staff create new job descriptions and/or modify existing job descriptions to more clearly incorporate Health IT and quality-related responsibilities.  The matrix provides responsibilities across three categories of roles:  Medical Leadership, Quality, and Health IT.  It differentiates these responsibilities based on typical job functions (e.g., Quality Improvement, Compliance, Meaningful Use).   

This tool is helpful in two distinct ways. First, the matrix can provide language to modify existing job descriptions to ensure that for each function, responsibilities are articulated across all appropriate health center roles. Second, the matrix can help an organization that has determined the need for additional Quality and Health IT staff, such as a Data Analyst or Quality Coordinator.  The tool can assist in determining which functions will be incorporated into the new role, and then developing the job description from the chosen functions.

Documents to download

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Acknowledgements

This resource collection was compiled by the HITEQ staff with portions contributed by Chris Espersen, HITEQ Advisory Committee member and Independent Contractor and Past President of Midwest Clinicians Network; Shane McBride, Independent Contractor and Past Vice President of Quality and Clinical Systems at South End Community Health Center; Chris Grasso, Associate Director for Informatics & Data Services- The Fenway Institute; and Ed Phippen, Principal - Phippen Consulting, LLC.

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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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