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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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Resource Overview

The process of finding and hiring the best-qualified candidate for a Quality and/or Health IT job in your health center is time-intensive and challenging. Having job vacancies or recruiting the wrong person can cost the organization in terms of real money, time spent, morale, and productivity. Successful hiring requires refining the recruitment process, which includes analyzing the requirements of a job, attracting employees to that job, screening and selecting applicants, and hiring the new employee to the organization.

This section includes resources to help you define and refine your recruiting methods.  These are tools that have been tested by health centers in the field and are proven to work. These resources reflect the combined experience of several successful health centers around the country.

Also available are templates for Health IT Job Functions and samples of Health IT Job Descriptions.

Health IT Staff Recruitment Tools
Hiring Test to Screen Possible Candidates for Data Knowledge
Espersen & Associates / HITEQ

Hiring Test to Screen Possible Candidates for Data Knowledge

Gauging an Applicant’s Basic Data Knowledge and Abilities

This test is intended to gauge an applicant’s basic data knowledge and abilities.  Applicants are to go through all the tabs in order and follow the instructions in the red boxes. 

Hiring managers can administer this test as they see fit:

  • they can email it to the applicant after a phone interview to see if they want to offer them an in-person or second interview
  • it can be completed after the interview to determine whether the applicant has the basic skills needed for the position
  • if the person is the right choice for the company because of mission-fit and soft skills, it can be used as a training assessment

This also allows employees to assess if the job is the right fit for them.

Note: Patients listed are fictitious examples

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Acknowledgements

This resource collection was compiled by the HITEQ staff with portions contributed by Chris Espersen, HITEQ Advisory Committee member and Independent Contractor and Past President of Midwest Clinicians Network; Shane McBride, Independent Contractor and Past Vice President of Quality and Clinical Systems at South End Community Health Center; Chris Grasso, Associate Director for Informatics & Data Services- The Fenway Institute; and Ed Phippen, Principal - Phippen Consulting, LLC.