Quick Feedback Request
Need Assistance?
Would you like more assistance regarding Health IT and QI Workforce Development strategies or support in using any of the included resource sets?

  Request Support

 

The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

Learn More

Onboarding Overview

Onboarding new employees is the process by which new employees get acclimated to their new job and ramp up to full capacity within that job. This is typically a multi-pronged approach as new employees have to be oriented to the unique culture of your health center, plus they have to learn the specialized skills, knowledge and behaviors expected to fulfill their particular responsibilities.  This is especially challenging for Health IT and Quality staff because they work on their own as well as working collaboratively with staff across the health center in a number of capacities. Their orientation is therefore essential to providing high quality services to the whole health center.

It is important to give new Health IT and Quality employees as much support as possible to ensure that they adjust to their new job and start adding value as quickly as possible. Besides the general best practices of ensuring that all standard first day bases are covered, each specific department should have their own onboarding mechanisms. Listed in this section are two such resources for Health IT and Quality staff, in particular.

Health IT & QI Workforce Development Onboarding
Examples of Technical Assistance Provided by Primary Care Associations and Health Center Controlled Networks

Examples of Technical Assistance Provided by Primary Care Associations and Health Center Controlled Networks

How HCCN’s and PCA’s can be helpful to Quality staff at a Health Center

This document showcases Primary Care Associations (PCAs) and Health Center Controlled Networks (HCCNs) for five states, highlighting their work in Quality and Health IT.  These are examples of the types of assistance any health center may find from their own PCA and HCCN. HRSA provides funding to PCAs and HCCNs to provide state and regional resources to assist health centers.

Print
16556
Intended AudienceQuality Staff, Medical Staff, Executive Staff

Documents to download

Acknowledgements

This resource collection was compiled by the HITEQ staff with portions contributed by Chris Espersen, HITEQ Advisory Committee member and Independent Contractor and Past President of Midwest Clinicians Network; Shane McBride, Independent Contractor and Past Vice President of Quality and Clinical Systems at South End Community Health Center; Chris Grasso, Associate Director for Informatics & Data Services- The Fenway Institute; and Ed Phippen, Principal - Phippen Consulting, LLC.