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This section provides guidance to understand the key contract terms involved in negotiating the vendor contract. It is critical to negotiate a vendor contract that takes into account the unique circumstances of your center and incorporates flexibility to meet your reporting needs. Guidance is offered related to indemnification, warranties and disclaimers, liability, dispute resolution, termination and migration, and access to and use of the EHR data.

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The Health Center CIO’s Guide to HIPAA Compliant Text Messaging

HITEQ Center / Wednesday, February 28, 2018

/ Categories: Electronic Patient Engagement, Social Media Management, Privacy and Security, Privacy & Security Best Practices, HIPAA

The Health Center CIO’s Guide to HIPAA Compliant Text Messaging

2019 Updates on Methods for Successful Patient Text Messaging Strategies

This slide deck provides health centers with information and a presentation template overview of the HIPAA and electronic PHI risks related to texting and messaging that are important for health center leadership and IT managers to understand in making organizational decisions for these types of tools.

Key considerations covered within this slide deck:

Important to understand new changes to enforcement of HIPAA as it relates to portable devices, texting, and emailing of PHI.
HIPAA privacy and security rules need not act as an obstacle to texting, but compliance requires planning and diligence.
All forms of communication involve some level of risk. Text messaging merely represents a different set of risks that, like other communication technologies, needs to be managed appropriately to ensure both privacy and security of the information exchanged.

Print

74793

Tags: ePHI HIPAA CIO texting secure messaging messaging text message SMS cybersecurity defender

Intended Audience

Health Center Leadership, CIO, OSI Office Staff

Documents to download

The Health Center CIO’s Guide to HIPAA Compliant Text Messaging(.pptx, 920.6 KB) - 2293 download(s)
2018 Updates on Methods for Successful Electronic Patient Engagement; Slide Deck updated in Feb. 2018.
HITEQ-Health-Center-CIO-Guide-HIPAA-Texting-201803(.pdf, 908.82 KB) - 2732 download(s)

Resource Links

Link to the Imprivata article on best practices for instituting a secure text messaging policy within healthcare organizations(Requires Registration).
CMS Clarifies Texting Rules Amid Rumors of mHealth Message BanFollowing a report that CMS had banned all forms of texting for healthcare providers, a letter issued by the agency reaffirms its position that secure mHealth messaging platforms can be used but texting patient orders is still prohibited.
HIPAA Compliance for Clinician Texting from AHIMA
Raven E-Learning Webinar: Texting for Better HealthLearn about using texting for patient scheduling, to engage complex patient population between visits, and as an outreach tool. This webinar is part of our e-learning series hosted by Raven, CCI’s learning laboratory to discover, pilot, and connect digital health solutions.

Related Resources

Acknowledgements

This resource collection was compiled by the HITEQ Center staff with guidance from HITEQ Advisory Committee members and collaborators of the HITEQ Center.