HITEQ Webinars

Lessons Learned: Implementing and Expanding Social Need Screening Program in Health Centers

HITEQ Highlights Webinar

Jodie Albert 0 355

Are you eager to learn how to leverage health IT to build a successful Social Need Screening Program? Join this HITEQ Highlights webinar to hear promising practices and key considerations informed by health centers across the US who are successfully collecting, monitoring, and addressing social need data. 

Health centers are increasingly interested in implementing social need screening tools to identify ways to advance whole-person care and community-level health. However, implementing social needs screening tools requires a great deal of investment with regards to securing buy-in from leadership and staff, configuring the EHR, and developing processes and workflows for addressing positive screens. While addressing social needs in the context of healthcare is not new, systematically collecting, monitoring, and acting on data is an emerging space. With many health centers now trialing this implementation process, there are a number of promising practices that might be valuable to health centers considering this next step. This webinar will offer key takeaways and examples to guide health centers through the implementation process, or help health centers with existing social needs screening programs to identify gaps and opportunities for improvement in their EHRs and workflows.

Register below!


Cybersecurity CIO Roundtable

Session 2: Strategic Investments in Cybersecurity for Health Centers in 2021 and Beyond

Jodie Albert 0 1391

This two session roundtable series brought together CIOs, CISOs, and other IT leadership from health centers to discuss strategic investments in cybersecurity, including those that can leverage recent ARP funding but sustain beyond the coming years. Participants had the opportunity to connect with each other and subject matter experts about implementation, considerations, and the future of cybersecurity and data protection in health centers.


Assessing Telehealth Maturity in Health Centers: A report out on the progress of Massachusetts health centers in advancing telehealth during a pandemic

HITEQ Highlights Webinar

Jodie Albert 0 1607

With the onset of the COVID-19 State of Emergency, in March 2020, Community Care Cooperative (C3) and the Mass League of Community Health Centers (League) both identified the critical need to support health centers to pivot to telehealth and COVID-19 care, in order to continue to meet the needs of the low income, diverse communities they serve and to remain in sound financial position. A grant from the Patrick J. McGovern Foundation provided the opportunity to form the MA FQHC Telehealth Consortium, providing support to FQHCs across Massachusetts. With the involvement of the CEOs and CMOs of the Consortium health centers, the League and C3 have designed a “Maturity Model” that provides a holistic roadmap for building a telehealth platform that is fully integrated into the primary care team, enhancing providers’ ability to address the physical, behavioral, and social needs of the complex, diverse patients served.

This webinar gave participants the opportunity to learn about the successes and ongoing work to advance telehealth in Massachusetts and critical areas for continued focus and resources to enable equitable access to telehealth.

Technology to Support 'Hands-free' Public Health reporting for COVID and All Reportable Conditions

HITEQ Highlights Webinar

Jodie Albert 0 1147

With the highly mobile modern workforce and travel resuming for the general public, it can become increasingly complicated for health centers to ensure proper reporting of relevant cases to all jurisdictions having oversight on either our operational area or the patient’s residence. To address these concerns, reduce public health reporting burden, and ensure comprehensive reporting for optimal public health management, the CDC electronic case reporting effort had created the eCR Now tool and the MedMORPH FHIR app. As of October 1, 2021, more than 9,400 facilities are actively sending COVID-19 electronic initial case reports to public health using eCR Now and related tools. On the basis of eCR Now, CDC is further developing the MedMORPH (Making EHR Data More Available for Research and Public Health) project to also incorporate additional public health and research support. This webinar introduced health centers to both projects, and showed the roadmap toward automated public health reporting without human intervention.

Youth and PrEP: Considerations for Prescribing PrEP in People 15–24 Years of Age

HealthHIV Webinar

Molly Rafferty 0 1085

Overview: PrEP is an effective HIV prevention strategy for youth 15–24 years of age—a population that makes up one in five new HIV diagnoses in the U.S. Challenges related to medical, privacy, social, and economic factors can complicate providing PrEP care. This webinar will provide clinical, non-clinical, and personal considerations around improving access to PrEP in youth.  Presenters will focus on practical strategies for engaging younger adults, such as culturally competent clinical resources, covering PrEP costs, and ensuring confidentiality.

Target Audience: Primary and family providers with young patients, nurses, social workers, ASO/CBOs that serve youth, case managers, health educators, CHWs, as well as youth and parents of youth.

Educational Objectives: Upon completion of this activity, participants will be better able to:

  • Recognize barriers to PrEP access among adolescents and young adults
  • Identify at least two strategies for increasing access to PrEP for young adults
  • Develop at least two strategies to maximize PrEP adherence

Ransomware in Health

NCTRC Webinar

Molly Rafferty 0 1312

Join the NCTRC for a presentation on the risk ransomware poses to healthcare systems and learn how to combat the threat. 

Outcome Objectives:
-Describe the basics of ransomware and why it poses cybersecurity and other risks
-Determine weaknesses in healthcare systems
-Identify methods to counteract ransomware in medical settings

-Jeanne E. Varner Powell, JD, Senior Legal Risk Management Consultant, MICA
-David Shelley, President, BVA Inc.

Michael J Holcomb, Associate Director, Information Technology, Southwest Telehealth Resource Center, Arizona Telemedicine Program

Screening for SDOH: Overview of Tools and Resources

Farmworker Health Network (FHN) Webinar

Molly Rafferty 0 1326

Join the Farmworker Health Network (FHN) in this upcoming national webinar designed to provide an overview of social determinants of health (SDOH) factors that impact vulnerable populations, including migratory and seasonal agricultural workers (MSAWs), and learn how to better identify and screen for specific SDOH factors. This national webinar will highlight information gained from the FHN’s “Screening for SDOH” Learning Collaborative activities and will feature existing screening tools and additional resources for SDOH.

The FHN will also provide information about this year’s Screening for SDOH Learning Collaborative and ways health center staff can participate. Health Center staff recommended to attend include clinical supervisors and coordinators, medical assistants, patient navigators, community health workers, and front office workers given their role in registering and delivering direct services to patients.

Participants will be able to:
· Gain knowledge about SDOH factors that impact vulnerable populations including MSAWs
· Better understand how to identify and screen for specific SDOH factors
· Gain access to SDOH screening tools and additional resources

Making Meaning of UDS Data with HITEQ UDS Clinical Quality Dashboards

HITEQ Highlights Webinar

Jodie Albert 0 1966

Health centers have the power to analyze their UDS data through the HITEQ UDS Clinical Quality Dashboards, which were recently updated with the latest UDS data to include 10 years' worth of clinical information. HITEQ hosted a webinar to learn about the multiple ways that the dashboards can present your organizations’ clinical data across years, and compare it to customized comparison groups of other health centers, to explore potential drivers of results. The HITEQ UDS Clinical Quality Dashboards have evolved and improved each year to provide new analysis options. The Dashboards present the UDS data in a flexible and readily understandable graphical format and deliver an organization-specific version of the content to each health center, HCCN, and PCA via a web interface built on Tableau. Each organization's access allows them to see the data relevant to their center while protecting the data of other organizations.

Health centers, HCCN, and PCAs joined HITEQ to see how the dashboards can provide them with data to answer many questions such as: 

  • As a homeless health center, how does our clinical quality compare to homeless health centers nationally?
  • As a small health center, which we choose to define as those with <10,000 medical patients, does it appear that our size is a driver of our clinical results compared to other health centers?
  • How have the trends in my clinical outcomes over the past 5 years compared to similar health centers in states that I consider relevant to mine?

CoE-PHI Nationwide Privacy and Compliance Officers Training-of-Trainers (TOT)

Train-of-Trainer Webinar

Amelia Fox 0 1791

The CoE-PHI Legal and Training Experts hosted a FREE national “Train-the-Trainer” webinar for Privacy and Compliance Officers who work within organizations that provide substance use disorder (SUD) services to provide them with tools and resources they can use to provide required training to staff in federal health privacy laws, including HIPPA and 42 CFR Part 2 (Part 2). The webinar addressed the following:

  • an overview of the training resources and how to use them
  • helpful tips for presenting information and links to key resources
  • access to these FREE training materials

The training packages addressed the following four areas:

  • Introduction to Federal Privacy Laws for Substance Use Disorder Treatment
  • When Does Part 2 Apply?
  • Sharing Part 2 Protected Information
  • Recent and expected changes to Federal Privacy Laws

HITEQ Highlights: Is Zero Burnout Possible in Primary Care? Insights from Recently Published Findings Among 715 Practices

HITEQ Highlights Webinar

Jodie Albert 0 2872

Drawing on recently published research from Agency for Healthcare Research and Quality’s EvidenceNOW initiative, Dr. Samuel Edwards shared insights for primary care practices seeking to assess and address provider burnout. Dr. Edwards highlighted associations between the use of quality improvement strategies, EHR capabilities, and satisfaction among practices with zero-burnout versus high-burnout. Key, and sometimes surprising, takeaways regarding leadership, workplace environment and culture, EHR use, and more from this research were discussed.


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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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