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Health IT & QI Workforce Development Resource Set

Analysis of UDS Clinical Quality Measure Performance by Health Center Telehealth Use

Updated in Sept. 2020 with CY2019 UDS Data

HITEQ Center 0 17378

A brief study of average clicinal quality rates among health centers who report using telehealth compared to those who do not, using data reported on CY2019 UDS. This analysis suggests that the average performance on each clinical quality measure is higher among those health centers who report using telehealth than those who do not use telehealth. 

Assessing Provider Satisfaction

And how to design health IT interventions to improve satisfaction and reduce burden, January 2020

HITEQ Center 0 7517

Provider satisfaction is of critical importance for health centers to promote safety and workforce stability. A 2013 survey found that dissatisfied physicians were 2-3 times more likely to leave medical practice than their more satisfied colleagues. This may be unsurprising given that another recent study found that physicians spend almost half of their day on the EHR and desk work. Even during the patient visit, 37 percent of the time in the exam room is spent on these tasks. The increase in clerical and documentation burden related to EHR adoption was cited as a contributor to provider dissatisfaction. This resource puts forth several options for assessing provider satisfaction or burden, with a focus on health IT. Results of recent research as to the challenges that providers experience are outlined, and then several possible health IT interventions are profiled.

Building a Data-Driven Culture: Video Learning Series and Case Study

From the Center for Care Innovations

Center for Care Innovations 0 10011

Healthcare organizations are flooding with data. Health centers have a wealth of data about their patients and their community. It is essential that these organizations  build a strong foundation of people, processes and technology to leverage that data to improve care and better serve the underserved.

Building Data Teams and Skills: Maximizing Data Literacy and Data Governance for a Data Driven Culture

A compendium of references and tools. Created in October 2018, updated January 2020.

HITEQ Center 0 13484

This compendium of references and tools is intended to support Quality Improvement efforts and to build skills across health center staff, particular those who may be tasked with leading data literacy and data governance activities or are new to the health center world. 

Creating a Leadership Team for Successful EHR Implementation

A Resource from the Health Information Technology Research Center (HITRC) and the Doctor’s Office Quality Information Technology University (DOQ-IT University) for The National Learning Consortium (NLC)

HITRC and the DOQ-IT University for the NLC 0 12387

This resource is intended to aid providers and health IT implementers in identifying a leadership team for a successful EHR implementation.  Selecting the right people for an EHR implementation team is a critical step in a successful implementation. In general, members of the team should be enthusiastic, well-respected and forward thinking. Team members should bring differing perspectives on how the EHR will be used and provide a wide array of skills and knowledge. The size of a practice will determine the size of the implementation team. For smaller practices, one person may be managing several of the areas of responsibility included. 

Creating a Plan to Address Provider Satisfaction with Health IT

Intervention Project Planning Template, June 2020

HITEQ Center 0 2425

Provider satisfaction is of critical importance for health centers to promote safety and workforce stability. Organizations may be working to reduce burden or increase satisfaction of the provider workforce. This worksheet is intended to assist organizations in operationalizing the information set forth in HITEQ’s Assessing Provider Satisfaction: Designing health IT interventions to improve satisfaction and reduce burden.

Acknowledgements

This resource collection was compiled by the HITEQ staff with portions contributed by Chris Espersen, HITEQ Advisory Committee member and Independent Contractor and Past President of Midwest Clinicians Network; Shane McBride, Independent Contractor and Past Vice President of Quality and Clinical Systems at South End Community Health Center.; Chris Grasso, Associate Director for Informatics & Data Services- The Fenway Institute; and Ed Phippen, Principal - Phippen Consulting, LLC.

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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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