A brief study of average clicinal quality rates among health centers who report using telehealth compared to those who do not, using data reported on CY2019 UDS. This analysis suggests that the average performance on each clinical quality measure is higher among those health centers who report using telehealth than those who do not use telehealth. 

This webinar focuses on strategies to reach and serve special and vulnerable populations using telehealth. Special and vulnerable populations include Migratory, Seasonal, and Agricultural Workers (MSAW), Older Adults, people experiencing homelessness, people with limited english proficiency, and rural communities with limited access to broadband. We discuss building the awareness, knowledge, and ability of both patients and health center staff to successfully use telehealth to meet the needs of these important groups. Wealso share how telehealth promotes health equity and increases overall access to quality healthcare for special and vulnerable populations.

For many, telehealth has removed barriers and ensured that people receive care when and where it is most convenient. However, while telehealth can remove obstacles, if not used deliberately and thoughtfully, it can exacerbate many inequalities that exist in the United States. One factor that is essential to account for is language accessibility, which, if not provided, limits the number of patients who are able to utilize telehealth services. 

This brief presents an overview of how health centers can utilize telehealth for PrEP access, or TelePrEP, for comprehensive care, and includes innovations and resources that health centers can utilize to extend these services to their patient populations.