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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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Resource Overview

Social media tools such as Twitter, Facebook, SnapChat, and the next greatest thing to come, provide great opportunities for Health Centers to better connect with their clients and help them better navigate their health system. Unfortunately, this means that Health Center leadership, staff and IT support also need to keep up with best practices, privacy and security mitigation, and general abilities in leveraging social media and their social network.

The following resources provide articles, guidelines, and helpful use cases to better support health centers in managing social media efforts.

Social Media Management Resources

Counting Nurses With Confidence: Ensuring Accurate Data Capture for UDS and More

HITEQ Center, July 2026

HITEQ Admin 0 1298

This resource, created by the HITEQ Center in partnership with the National Nurse-led Care Consortium, provides recommendations to ensure health centers are appropriately reflecting nursing care in UDS and, where UDS is more limited, share strategies for documenting, tracking, and measuring nursing care in other systems.

Learning to Love your Data

HITEQ Webinar Series

Caitlin Tricomi 0 11935

This webinar series was hosted to support various roles who work with data in health centers to provide best practices and promote equity through data collection and analysis. Participants will leave with a better understanding of how to meaningfully use data to improve their health center.

HITEQ Highlights: Enabling a Cyber-Resilient Health Center

HITEQ Highlights Webinar

Jodie Albert 0 12547

In this HITEQ Highlight, we aim to strengthen Health Centers' capacity to build their cyber-resiliency. We will cover risk management tools, methods for guarding against cybersecurity assaults, operationalizing cybersecurity to mitigate risks, and breach mitigation tactics. Participants will focus on safeguarding data across the entire enterprise and examine approaches to implementing cybersecurity infrastructure through risk management frameworks and strategic risk assessment. This session includes a case study of the Family Health Center of Worcester's Ransomware Incident presented by CEO Louis Brady.

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Acknowledgements

This resource collection was cultivated and developed by the HITEQ team with valuable suggestions and contributions from HITEQ Project collaborators.

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