4 Steps to Sustaining Improvement in Health Care
From Harvard Business Review
Progress from Quality Improvement efforts can be undermined by the ease of falling back into the old way of doing things. As such, it is critical to have an intentional, organized approach to sustaining improvements that have been realized from QI efforts. This article from Harvard Business Review, based on work done by IHI, discusses four key, practical steps to ensure that systematic changes in a healthcare setting are sustained.