Accessing Data for QI

As adoption of EHRs has increased, so have the concerns about ability to access the data needed to drill down into quality improvement efforts or even reporting requirements. Depending on the type of system being used, data may be cloud based, on a remote server, or on a local server. Further, data may be accessible through preprogrammed, ad hoc, or custom reports, but there may be greater challenges to accessing raw data or data that can be analyzed for quality improvement purposes. Resources in this section address these challenges and provide actionable information for accessing the data needed.

Accessing your Data
Event date: 4/16/2020 2:00 PM - 3:00 PM Export event
COVID-19 and Telebehavioral Responses Across the Lifespan
Alyssa Carlisle
/ Categories: Telehealth, Webinars, Archived

COVID-19 and Telebehavioral Responses Across the Lifespan

With the COVID-19 pandemic, telebehavioral health can meet needs around pandemic-specific adjustment, anxiety, and grief, as well as meet ongoing clinical needs. A telebehavioral health panel addressed practical considerations with expanded in-home telebehavioral services during the outbreak. Examples and lessons learned were drawn from across the lifespan. Finally, telebehavioral health opportunities to support the healthcare workforce were shared. Hosted by the Heartland Telehealth Resource Center.

HITEQ Webinar Takeaways:

  • The Center for Connected Health Policy provided a Medicare-focused policy update. 
    • During emergency, use the POS code of where the service would normally take place under normal circumstances so that providers can receive the appropriate facility or non-facility rate and use the modifier “95” to indicate the service took place through telehealth. If providers wish to continue to use POS code 02, they may and it pays the facility rate. 
  • Shared helpful tables that provide a summary of policy updates.
  • Difference between telephone, eVists, and telehealth definitions and reimbursement under Medicare was outlined.
  • Some PT, OT and SLP services are reimbursed, but the providers are not eligible telehealth providers under Medicare. They can bill some of the remote communication technology-based services codes.
  • Mid-Atlantic Telehealth Resource Center presented on telehealth resources for COVID-19 and Telebehavioral Health Center of Excellence resources.
  • Tips for telebehavioral with different populations, in particular children, were shared. Also, leveraging telebehavioral health for healthcare team resilience was discussed. 

Documents to download

Theme picker


This resource collection was compiled by the HITEQ Center staff with guidance from HITEQ Advisory Committee members and collaborators of the HITEQ Center.

Search HITEQ Content
Need Assistance?
Would you like more assistance regarding Health IT Enabled QI strategies or support in using any of the included resource sets?

  Request Support


The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

Learn More >