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Health IT & QI Workforce UDS Resources
4/17 HITEQ Highlights: Skill Sets for Health Center Security & Privacy Risk Management
4/17 HITEQ Highlights: Skill Sets for Health Center Security & Privacy Risk Management

4/17 HITEQ Highlights: Skill Sets for Health Center Security & Privacy Risk Management

Health Centers are made up of many different levels of IT Security & Privacy expertise, both in terms of staff skills and organizational maturity. This resource will help guide both beginners and more advanced staff and leadership to understanding how to best manage and promote security and privacy risk management at their health center.

5/9 HITEQ Highlights: Using Data for Population Health - Social Determinants and Population Health
5/9 HITEQ Highlights: Using Data for Population Health - Social Determinants and Population Health

5/9 HITEQ Highlights: Using Data for Population Health - Social Determinants and Population Health

The objective of this learning opportunity is to help health centers begin, and make progress along, the path of using social determinants data to address population health using HIT.  This webinar will provide participants with an understanding of population health management and the social determinants of health from a HIT perspective, and their relevance for health centers.  We will present real-world examples of health centers’ successful use of social determinants data to implement population health management and improve quality.  Participants will be introduced to a “Roadmap for Use of Social Determinants Data”, to guide them in the foundational steps of using social determinants data for HIT to drive population health. 

6/13 HITEQ Highlights: Health Center Framework for Effective Electronic Patient Engagement
6/13 HITEQ Highlights: Health Center Framework for Effective Electronic Patient Engagement

6/13 HITEQ Highlights: Health Center Framework for Effective Electronic Patient Engagement

The role of the consumer/patient is experiencing a significant change within healthcare in which the point of diagnoses and care is being increasingly shifted from the classical care provider setting to a more patient-centered model of health services. This shift in perspective and responsibilities is largely being stimulated by a critical mass in personal health information technology innovation and development, including patient portals, health apps, web-enabled medical devices, and personal fitness and health monitors. Health Centers are very aware of the benefits of patient activation and engagement, but at times need assistance in navigating 1) related regulations associated with policies such as Meaningful Use; 2) incorporation of patient engagement tools and strategies into the organizational workflow; 3) evaluation of patient needs, satisfaction, and activation; and 4) current tools and services available for electronic patient engagement. This webinar will cover the Health IT related policies, organizational changes, personal behaviors, and technical drivers that are converging to usher in a new era of patient empowered healthcare.

Developing a Data Dashboard for PRAPARE Data
Developing a Data Dashboard for PRAPARE Data

Developing a Data Dashboard for PRAPARE Data

Health centers are interested in using social determinants data to manage and improve the health of their patient population and community, and are at different places on the population health management (PHM) and social determinants of health (SDH) adoption curve. The Protocol for Responding to and Assessing Patients’ Assets, Risks, and Experiences (PRAPARE) is a national effort to help health centers and other providers collect the data needed to better understand and act on their patients’ social determinants of health. In this webinar, the Colorado Community Managed Care Network (CCMCN), a Health Center Controlled Network (HCCN) highlighted a Tableau data dashboard that they have developed to help their health centers make decisions on population health management. They discussed the rationale for developing the tool, challenges and facilitators to integration, and how their health centers benefit from data sharing across Tableau.

HITEQ Highlights Webinar: Need Help Implementing Telehealth? Demystifying Barriers to Telehealth
HITEQ Highlights Webinar: Need Help Implementing Telehealth? Demystifying Barriers to Telehealth

HITEQ Highlights Webinar: Need Help Implementing Telehealth? Demystifying Barriers to Telehealth

While nearly all health centers have reported the use of electronic health records, only 38 percent are utilizing some type of telehealth technology, most notably to provide mental health services. Despite significant research that telehealth is as effective as in-person visits, there are still many barriers to its use, including the lack of consistent visit reimbursement, technology costs, broadband availability, and resistance to changes to workflow.  This webinar discussed the current state of telehealth use by health centers and the barriers to implementation and use and introduced participants to the national and regional Telehealth Resource Centers (TRCs).

HITEQ Highlights: Using Health Information Technology to Facilitate SBIRT Service Delivery in Health Centers
HITEQ Highlights: Using Health Information Technology to Facilitate SBIRT Service Delivery in Health Centers

HITEQ Highlights: Using Health Information Technology to Facilitate SBIRT Service Delivery in Health Centers

This HITEQ Highlights webinar discussed the use of health information technologies (IT) to facilitate the workflow of providing Screening, Brief Intervention, and Referral to Treatment (SBIRT) services. Focus areas included: coding and billing for SBIRT services, using health IT to enhance SBIRT screening, communication, data capture and documentation, clinical decision support, and information sharing and reporting. The webinar presented examples and experiences of health centers currently using health IT to facilitate effective SBIRT service delivery.

HITEQ UDS Clinical Analysis Dashboard
HITEQ UDS Clinical Analysis Dashboard

HITEQ UDS Clinical Analysis Dashboard

This webinar discussed and demonstrated the newly developed web-accessible dashboards for the HITEQ UDS Clinical Quality Analyses which contain a variety of visual and data views of the information reported in the UDS across time and across measures, providing both individual and network organization levels of content, including comparison to other groups of health centers.  The information presented is specific to the organization that is logged in and content will vary based on the type of organization.  The webinar covered accessing the dashboards, the content available, manipulating the views, interpreting the results, and where to find additional tools and resources based on the information found. 

Opportunities to Improve Diabetes Outcomes through Electronic Patient Engagement
Opportunities to Improve Diabetes Outcomes through Electronic Patient Engagement

Opportunities to Improve Diabetes Outcomes through Electronic Patient Engagement

Electronic patient engagement technologies are having a significant impact on diabetes-related health outcomes and can help to increase patient to provider diabetes care plan involvement and communication. This HITEQ webinar explored use cases and strategies for effective adoption and evaluation of electronic patient engagement diabetes interventions within the health center setting.

Section II - Approach to Health IT-enabled QI
Section II - Approach to Health IT-enabled QI

Section II - Approach to Health IT-enabled QI

The outline depicted in the Approach to Health IT-enabled Quality Improvement graphic provides a step-by-step approach to analyzing and enhancing care processes targeted for outcome improvement. Section III provides guidance and tools on addressing each of these steps.

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Acknowledgements

This resource collection was compiled by the HITEQ staff with portions contributed by Chris Espersen, HITEQ Advisory Committee member and Independent Contractor and Past President of Midwest Clinicians Network; Shane McBride, Independent Contractor and Past Vice President of Quality and Clinical Systems at South End Community Health Center; Chris Grasso, Associate Director for Informatics & Data Services- The Fenway Institute; and Ed Phippen, Principal - Phippen Consulting, LLC.

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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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