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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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Resource Overview

Patient portals, health apps, and the other various personal health information technologies provide great opportunities for increasing patient activation and engagment with their health and their ability to successfully navigate their healthcare system. Furthermore, an increasing number of studies are finding positive outcomes related to the use of these patient-centered tools. While these findings are encouraging, it is still important to assess the effectiveness and fit of these new tools and services when using them to engage a Health Center's community. Effective evaluation can help determine whether a tool is good or bad or simply not the right fit for a particular cohort of patients. In order to determine why a tool is successful or not requires an understanding of the technical, social, and clinical factors that may impact the way a patient interacts with the technology.

The evaluation tools within this resource set provide examples of different measurements that can be used to assess the value and effectiveness of electronic patient engagement tools and services.

Evaluation of Engagement and Satisfaction Resources

Event date: 1/12/2022 1:00 PM - 2:00 PM Export event
Health Center Case Examples in Coding and Documenting Social Risks: Introduction

Health Center Case Examples in Coding and Documenting Social Risks: Introduction

Privacy and Data Sharing Considerations | HITEQ Learning Collaborative

This health center learning collaborative series presented health center case examples that explore the privacy and data sharing considerations of EHR documentation of sensitive patient information, such as social history and social risk, and encouraged participants to discuss the implications for health centers and their patients. 

Providers encounter an increasing scope of potentially sensitive social history information as screenings for intimate partner violence, sexual and substance use history, and social risks become more common. Simultaneously, health centers face more pressure to openly share patient records with patients, patients’ other providers, and patient proxies like parents. Many of these decisions require decision-making by the clinician within the encounter, leaving clinicians feeling like they must have legal and technical expertise to apply in the context of each encounter. This session provided an overview of regulatory considerations including information blocking, the open notes movement, and common considerations and challenges that present when coding and documenting patient information in electronic medical records and aiming to ensure privacy, accuracy, and sensitivity. 

 

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Acknowledgements

This resource collection was cultivated and developed by the HITEQ team with valuable suggestions and contributions from HITEQ Project collaborators.

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