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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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Resource Overview

  • Rationale
  • Challenges
  • Approach

Mobile health (mHealth) tools have the potential to play a pivotal role in fostering a sense of greater patient engagement within underserved populations. By facilitating patient use of mHealth applications in collaboration with electronic health record (EHR) and personal health record (PHR) systems there is an opportunity to empower individuals to take a more active role toward managing their health conditions.

The proliferation of consumer mobile health applications and devices is creating new opprotunities for engaging patients in their care and leaves little doubt as to the impact that these tools will have on the way that people manage their health, health information, and health communications with their care providers, family and friends. This shift to increased self-management of health by consumers will change a patient’s relationship with their doctor and the way healthcare is practiced.
The current laws and standards in place to ensure patient’s privacy and health information security will need further review to determine whether mobile health technologies create unique situations that are not yet addressed. This poses many challenges for health centers as to how best to support patient use of these tools and ways in which to incorporate them into their own clincial support systems.

Mobile health characterizes a shift in the point of care for the patient. The point of care has classically been located at the hospital or clinic. Mobile health is beginning to shift this model so that the point of care is more frequently a matter of where the person happens to be located at that time, consequently providing opportunities for more timely care. It is also important to note that these tools help to increase the accessibility of Healthcare to populations where direct access to Healthcare professionals is limited and so health management is more frequently left in the hands of the consumer.

The tools provide in this resource cover a range of different mobile health tools, strategies, and guidelines for consideration as Health Centers seek to leverage these technologies to better engage and activate their patients.

Mobile Health Resources

Event date: 6/10/2026 1:00 PM - 2:00 PM Export event
HITEQ Skill Builder Series | Building Tomorrow's Health Center Health IT and Data Systems, Today
HITEQ Admin
/ Categories: Health IT & QI Workforce, Priority Topics, Webinars

HITEQ Skill Builder Series | Building Tomorrow's Health Center Health IT and Data Systems, Today

Act & Apply: AI on the Clock: Racing Toward Readiness in Health Centers

Session Description: The conversation around AI in health care has quickly shifted from “Should we?” to “How much and how fast?” as AI becomes embedded in everything from clinical documentation to patient-facing tools. With this rapid adoption comes real risk—liability, automation bias, data privacy concerns, and trust issues—all unfolding faster than policy and law can keep up. This session unpacks the new realities health centers face in selecting, using, and overseeing AI tools across operations, and offers practical strategies for moving forward without compromising compliance, care, or credibility. Join us to explore how health centers can be smart, safe, and strategic in a high-speed AI landscape. This session is part of a larger series,"Building Tomorrow's Health Center, Today", that can lead to you earning a digital badge.

Series Description: 
This learning pathway is a comprehensive, structured series designed for health center leaders and IT professionals focused on the future of their organization's technology infrastructure. This progression guides participants through the strategic considerations, best practices, and innovative approaches to designing and implementing robust Health IT and data systems. Moving from foundational principles to advanced concepts, the series covers topics such as system interoperability, data governance, scalable architecture, and leveraging emerging technologies to enhance patient care and operational effectiveness. By the end of this pathway, you will have a clear roadmap for building a resilient, integrated, and future-ready health IT ecosystem.

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Acknowledgements

This resource collection was cultivated and developed by the HITEQ team with valuable suggestions and contributions from HITEQ Project collaborators.

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