Electronic Patient Engagement Resources

Listen: Collaboration Is Innovation – Revamping The Patient Portal

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Caila Kilson-Kuchtic post on

Podcast written by Center for Care Innovations

Can a more advanced patient portal improve face-to-face visits? Appointments are often so jampacked with questions, screenings, and taking notes that it’s increasingly difficult to analyze patient data and provide insightful, in-the-moment guidance. Shasta Community Health Center bet that a revamp of its patient portal could enable patients to take a more active role in their care while also improving provider workflows. In this episode, we discuss how staff, patients, and other key stakeholders all collaborated on retooling and expanding this platform.

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This resource collection was cultivated and developed by the HITEQ team with valuable suggestions and contributions from HITEQ Project collaborators.

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