Electronic Patient Engagement Resources

Maintaining Personal Connection in a Digital Age of Healthcare -- Personalizing Patient Engagement through Technology

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Event date: 12/4/2024 2:00 PM - 3:00 PM Export event
Maintaining Personal Connection in a Digital Age of Healthcare -- Personalizing Patient Engagement through Technology

Virtual Learning Collaborative

Join our learning collaborative designed to explore how technology can enhance, rather than hinder, personal connections in primary care. This series will focus on the person-centered needs of providers, patients, and staff. Utilizing a human-centered design approach, we will cover key topics, such as leveraging technology (e.g., AI, EHRs, and patient portals) to strengthen relationships and maintain connection between visits, balancing the need for easy and timely access to care with health center resources, cultivating a compassionate bedside and webside manner in clinic and virtual visits, and fostering collegial connections among healthcare teams in a digital environment. This learning collaborative is open to community health centers throughout the nation. If you are from a health center and are interested in developing or enhancing your understanding of maintaining personal connection in a digital age, you should join this series!



Session 4

Explore strategies for personalizing digital interactions with patients, ensuring that portals, data access, and communication methods align with their technological comfort levels and preferences. This session will provide actionable insights for enhancing patient satisfaction and engagement in a digital health center environment.

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Quadruple Aim

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Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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Acknowledgements

This resource collection was cultivated and developed by the HITEQ team with valuable suggestions and contributions from HITEQ Project collaborators.

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