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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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Accessing Data for QI

As adoption of EHRs has increased, so have the concerns about ability to access the data needed to drill down into quality improvement efforts or even reporting requirements. Depending on the type of system being used, data may be cloud based, on a remote server, or on a local server. Further, data may be accessible through preprogrammed, ad hoc, or custom reports, but there may be greater challenges to accessing raw data or data that can be analyzed for quality improvement purposes. Resources in this section address these challenges and provide actionable information for accessing the data needed.

Accessing your Data
Electronic Patient Engagement (EPE) Tool Inventory
HITEQ Center
/ Categories: Electronic Patient Engagement, Patient Portals, Evaluation of Engagement and Satisfaction

Electronic Patient Engagement (EPE) Tool Inventory

Information from Health Centers and Vendors on Ten EPE Tools, Oct. 2020

In the spring of 2020, HITEQ and several PCA and HCCN colleagues developed a survey to gather detailed information on health center experiences with a variety of EPE tools and included questions about product functions, strengths & weaknesses, cost, integration with EHRs, ease of implementation, and quality of vendor support. The results of that survey, as well as interviews and demonstrations are captured in this EPE Tool Inventory. Ten tools are profiled in the inventory, which can be downloaded in the Documents to Download section below. 

Our focus in developing this inventory was electronic tools that require patient action, beyond a patient's presence for a telehealth visit. Examples include tools or apps that allow patient response to health center outreach (reminders, requests for information, etc.); patient communication with providers; self-registration and/or appointment scheduling; request for personal health information, medication refills; patient-generated data (e.g. food intake, compliance with a care plan, etc.); patient education; or patient response to surveys.

We would love to add more tools to this inventory, if you are a health center using an electronic patient engagement tool like the examples above, and would be willing to share your experience, please email us or complete this survey.

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Tags: telehealthpatient engagementmobile healthpersonal health recordselectronic patient engagement

Documents to download

Related Resources

Acknowledgements

This resource collection was compiled by the HITEQ Center staff with guidance from HITEQ Advisory Committee members and collaborators of the HITEQ Center.