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Overview

Data monitoring, from the highest level down to the patient level is critical to identifying trends, gaining insights, and communicating transparently with staff and stakeholders. Data monitoring approaches such as dashboarding are used to display data in a simple and intuitive way, allowing a snapshot of performance on selected measures to see changes or areas for improvement. Business intelligence systems such as population health management analytics allows for the monitoring of the health of a whole patient population, stratified by various characteristics, thereby supporting care planning, resource allocation, and training opportunities. Resources in this section include tools to begin dashboarding, considerations for taking the next step with population health management and guidance on how to navigate the many factors of any data monitoring approach.

Monitoring and Communicating with Data
HITEQ Highlights: Using Health Information Technology to Facilitate SBIRT Service Delivery in Health Centers
HITEQ Highlights: Using Health Information Technology to Facilitate SBIRT Service Delivery in Health Centers

HITEQ Highlights: Using Health Information Technology to Facilitate SBIRT Service Delivery in Health Centers

This HITEQ Highlights webinar discussed the use of health information technologies (IT) to facilitate the workflow of providing Screening, Brief Intervention, and Referral to Treatment (SBIRT) services. Focus areas included: coding and billing for SBIRT services, using health IT to enhance SBIRT screening, communication, data capture and documentation, clinical decision support, and information sharing and reporting. The webinar presented examples and experiences of health centers currently using health IT to facilitate effective SBIRT service delivery.

Developing a Data Dashboard for PRAPARE Data
Developing a Data Dashboard for PRAPARE Data

Developing a Data Dashboard for PRAPARE Data

Health centers are interested in using social determinants data to manage and improve the health of their patient population and community, and are at different places on the population health management (PHM) and social determinants of health (SDH) adoption curve. The Protocol for Responding to and Assessing Patients’ Assets, Risks, and Experiences (PRAPARE) is a national effort to help health centers and other providers collect the data needed to better understand and act on their patients’ social determinants of health. In this webinar, the Colorado Community Managed Care Network (CCMCN), a Health Center Controlled Network (HCCN) highlighted a Tableau data dashboard that they have developed to help their health centers make decisions on population health management. They discussed the rationale for developing the tool, challenges and facilitators to integration, and how their health centers benefit from data sharing across Tableau.

Opportunities to Improve Diabetes Outcomes through Electronic Patient Engagement
Opportunities to Improve Diabetes Outcomes through Electronic Patient Engagement

Opportunities to Improve Diabetes Outcomes through Electronic Patient Engagement

Electronic patient engagement technologies are having a significant impact on diabetes-related health outcomes and can help to increase patient to provider diabetes care plan involvement and communication. This HITEQ webinar explored use cases and strategies for effective adoption and evaluation of electronic patient engagement diabetes interventions within the health center setting.

HITEQ Highlights Webinar: Need Help Implementing Telehealth? Demystifying Barriers to Telehealth
HITEQ Highlights Webinar: Need Help Implementing Telehealth? Demystifying Barriers to Telehealth

HITEQ Highlights Webinar: Need Help Implementing Telehealth? Demystifying Barriers to Telehealth

While nearly all health centers have reported the use of electronic health records, only 38 percent are utilizing some type of telehealth technology, most notably to provide mental health services. Despite significant research that telehealth is as effective as in-person visits, there are still many barriers to its use, including the lack of consistent visit reimbursement, technology costs, broadband availability, and resistance to changes to workflow.  This webinar discussed the current state of telehealth use by health centers and the barriers to implementation and use and introduced participants to the national and regional Telehealth Resource Centers (TRCs).

HITEQ UDS Clinical Analysis Dashboard
HITEQ UDS Clinical Analysis Dashboard

HITEQ UDS Clinical Analysis Dashboard

This webinar discussed and demonstrated the newly developed web-accessible dashboards for the HITEQ UDS Clinical Quality Analyses which contain a variety of visual and data views of the information reported in the UDS across time and across measures, providing both individual and network organization levels of content, including comparison to other groups of health centers.  The information presented is specific to the organization that is logged in and content will vary based on the type of organization.  The webinar covered accessing the dashboards, the content available, manipulating the views, interpreting the results, and where to find additional tools and resources based on the information found. 

6/13 HITEQ Highlights: Health Center Framework for Effective Electronic Patient Engagement
6/13 HITEQ Highlights: Health Center Framework for Effective Electronic Patient Engagement

6/13 HITEQ Highlights: Health Center Framework for Effective Electronic Patient Engagement

The role of the consumer/patient is experiencing a significant change within healthcare in which the point of diagnoses and care is being increasingly shifted from the classical care provider setting to a more patient-centered model of health services. This shift in perspective and responsibilities is largely being stimulated by a critical mass in personal health information technology innovation and development, including patient portals, health apps, web-enabled medical devices, and personal fitness and health monitors. Health Centers are very aware of the benefits of patient activation and engagement, but at times need assistance in navigating 1) related regulations associated with policies such as Meaningful Use; 2) incorporation of patient engagement tools and strategies into the organizational workflow; 3) evaluation of patient needs, satisfaction, and activation; and 4) current tools and services available for electronic patient engagement. This webinar will cover the Health IT related policies, organizational changes, personal behaviors, and technical drivers that are converging to usher in a new era of patient empowered healthcare.

5/9 HITEQ Highlights: Using Data for Population Health - Social Determinants and Population Health
5/9 HITEQ Highlights: Using Data for Population Health - Social Determinants and Population Health

5/9 HITEQ Highlights: Using Data for Population Health - Social Determinants and Population Health

The objective of this learning opportunity is to help health centers begin, and make progress along, the path of using social determinants data to address population health using HIT.  This webinar will provide participants with an understanding of population health management and the social determinants of health from a HIT perspective, and their relevance for health centers.  We will present real-world examples of health centers’ successful use of social determinants data to implement population health management and improve quality.  Participants will be introduced to a “Roadmap for Use of Social Determinants Data”, to guide them in the foundational steps of using social determinants data for HIT to drive population health. 

4/17 HITEQ Highlights: Skill Sets for Health Center Security & Privacy Risk Management
4/17 HITEQ Highlights: Skill Sets for Health Center Security & Privacy Risk Management

4/17 HITEQ Highlights: Skill Sets for Health Center Security & Privacy Risk Management

Health Centers are made up of many different levels of IT Security & Privacy expertise, both in terms of staff skills and organizational maturity. This resource will help guide both beginners and more advanced staff and leadership to understanding how to best manage and promote security and privacy risk management at their health center.

Section II - Approach to Health IT-enabled QI
Section II - Approach to Health IT-enabled QI

Section II - Approach to Health IT-enabled QI

The outline depicted in the Approach to Health IT-enabled Quality Improvement graphic provides a step-by-step approach to analyzing and enhancing care processes targeted for outcome improvement. Section III provides guidance and tools on addressing each of these steps.

Section IV - Acknowledgements
Section IV - Acknowledgements

Section IV - Acknowledgements

Origins and Ongoing Refinement of this Guide: The content in this resource is drawn from and builds on widely used CDS/QI tools and strategies that have evolved over the past decade. The HITEQ Center plans to continue refining this Guide based on input from users like you, so please consider sharing your feedback through the comment form.

Weitzman ECHO Series on COVID-19
Weitzman ECHO Series on COVID-19

Weitzman ECHO Series on COVID-19

View our interactive learning series led by multiple experts and practitioners to discuss emergency preparedness, operations, and clinical care during COVID-19.
These sessions were designed for primary care practitioners & care teams.

Sessions include: 

  • A continuation of the weekly Weitzman ECHO sessions on COVID-19 with a new focus on the Path Forward, including one clinical session per month and three practice transformation topics.
  • A two-part QI webinar series.
  • Four QI activity sessions in which small virtual groups apply QI tools and processes on topics discussed in the ECHO sessions, such as health professions student/resident training, telehealth and team-based care, and receive guidance from QI experts.

We will continue to extend the series as the pandemic continues.

You can view our previous sessions slides and recordings at
https://www.weitzmanlearning.org/coronavirus/1590-2/

Recordings and slides will be made available after the live session.

 

Weitzman ECHO Series on COVID-19
Weitzman ECHO Series on COVID-19

Weitzman ECHO Series on COVID-19

View our interactive learning series led by multiple experts and practitioners to discuss emergency preparedness, operations, and clinical care during COVID-19.
These sessions were designed for primary care practitioners & care teams.

Sessions include: 

  • A continuation of the weekly Weitzman ECHO sessions on COVID-19 with a new focus on the Path Forward, including one clinical session per month and three practice transformation topics.
  • A two-part QI webinar series.
  • Four QI activity sessions in which small virtual groups apply QI tools and processes on topics discussed in the ECHO sessions, such as health professions student/resident training, telehealth and team-based care, and receive guidance from QI experts.

We will continue to extend the series as the pandemic continues.

You can view our previous sessions slides and recordings at
https://www.weitzmanlearning.org/coronavirus/1590-2/

Recordings and slides will be made available after the live session.

 

Weitzman ECHO Series on COVID-19
Weitzman ECHO Series on COVID-19

Weitzman ECHO Series on COVID-19

View our interactive learning series led by multiple experts and practitioners to discuss emergency preparedness, operations, and clinical care during COVID-19.
These sessions were designed for primary care practitioners & care teams.

Sessions include: 

  • A continuation of the weekly Weitzman ECHO sessions on COVID-19 with a new focus on the Path Forward, including one clinical session per month and three practice transformation topics.
  • A two-part QI webinar series.
  • Four QI activity sessions in which small virtual groups apply QI tools and processes on topics discussed in the ECHO sessions, such as health professions student/resident training, telehealth and team-based care, and receive guidance from QI experts.

We will continue to extend the series as the pandemic continues.

You can view our previous sessions slides and recordings at
https://www.weitzmanlearning.org/coronavirus/1590-2/

Recordings and slides will be made available after the live session.

 

Weitzman ECHO Series on COVID-19
Weitzman ECHO Series on COVID-19

Weitzman ECHO Series on COVID-19

View our interactive learning series led by multiple experts and practitioners to discuss emergency preparedness, operations, and clinical care during COVID-19.
These sessions were designed for primary care practitioners & care teams.

Sessions include: 

  • A continuation of the weekly Weitzman ECHO sessions on COVID-19 with a new focus on the Path Forward, including one clinical session per month and three practice transformation topics.
  • A two-part QI webinar series.
  • Four QI activity sessions in which small virtual groups apply QI tools and processes on topics discussed in the ECHO sessions, such as health professions student/resident training, telehealth and team-based care, and receive guidance from QI experts.

We will continue to extend the series as the pandemic continues.

You can view our previous sessions slides and recordings at
https://www.weitzmanlearning.org/coronavirus/1590-2/

Recordings and slides will be made available after the live session.

 

Weitzman ECHO Series on COVID-19
Weitzman ECHO Series on COVID-19

Weitzman ECHO Series on COVID-19

View our interactive learning series led by multiple experts and practitioners to discuss emergency preparedness, operations, and clinical care during COVID-19.
These sessions were designed for primary care practitioners & care teams.

Sessions include: 

  • A continuation of the weekly Weitzman ECHO sessions on COVID-19 with a new focus on the Path Forward, including one clinical session per month and three practice transformation topics.
  • A two-part QI webinar series.
  • Four QI activity sessions in which small virtual groups apply QI tools and processes on topics discussed in the ECHO sessions, such as health professions student/resident training, telehealth and team-based care, and receive guidance from QI experts.

We will continue to extend the series as the pandemic continues.

You can view our previous sessions slides and recordings at
https://www.weitzmanlearning.org/coronavirus/1590-2/

Recordings and slides will be made available after the live session.

The Path Forward: The Digital Transformation in Social Determinants of Health Moving from Screening to Solving for Social Needs
The Path Forward: The Digital Transformation in Social Determinants of Health Moving from Screening to Solving for Social Needs

The Path Forward: The Digital Transformation in Social Determinants of Health Moving from Screening to Solving for Social Needs

Community Health Center Inc. and its Weitzman Institute are excited to announce its new series:

The Path Forward: The Digital Transformation in Social Determinants of Health
Moving from Screening to Solving for Social Needs

While the webinar series includes the latest research, its primary focus is concrete, actionable solutions that solve for social needs that result from adverse SDoH. It does this by surfacing innovators and disruptors working in the SDoH/social needs field – specifically, companies that are creating new, evidenced-based products rooted in the efficient use of the latest technology, AI and data.

HITEQ Highlights: Preparing for Value-Based Care through Sustainable Telehealth Workflows
HITEQ Highlights: Preparing for Value-Based Care through  Sustainable Telehealth Workflows

HITEQ Highlights: Preparing for Value-Based Care through Sustainable Telehealth Workflows

The HITEQ Center collaborated with Certintell for a webinar on Preparing for Value-Based Care through Sustainable Telehealth Workflows. The webinar provides an overview of how health centers can use telehealth during the current public health emergency and ensure that they are ready for the shift to Value-Based Care. The webinar covers sustainable telehealth services that are often underutilized and example workflows that have worked for other health centers.

HHS Telemedicine Hack: Office Hours #4
HHS Telemedicine Hack: Office Hours #4

HHS Telemedicine Hack: Office Hours #4

Although telemedicine use has grown exponentially during the COVID-19 pandemic, many ambulatory providers still lack the knowledge and skills needed to implement video-based telemedicine into their practices. To support wide adoption of telemedicine, the U.S. Department of Health and Human Services (HHS), Assistant Secretary for Preparedness and Response partnered with the ECHO Institute at the University of New Mexico and the Public Health Foundation’s TRAIN Learning Network to deliver a 10-week, virtual peer-to-peer learning community called Telemedicine Hack.

HHS Telemedicine Hack: Clinical Best Practices and the Art of the Tele-Physical Exam
HHS Telemedicine Hack: Clinical Best Practices and the Art of the Tele-Physical Exam

HHS Telemedicine Hack: Clinical Best Practices and the Art of the Tele-Physical Exam

Although telemedicine use has grown exponentially during the COVID-19 pandemic, many ambulatory providers still lack the knowledge and skills needed to implement video-based telemedicine into their practices. To support wide adoption of telemedicine, the U.S. Department of Health and Human Services (HHS), Assistant Secretary for Preparedness and Response partnered with the ECHO Institute at the University of New Mexico and the Public Health Foundation’s TRAIN Learning Network to deliver a 10-week, virtual peer-to-peer learning community called Telemedicine Hack.

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Acknowledgements

This resource collection was compiled by the HITEQ Center staff with guidance from HITEQ Advisory Committee members and collaborators of the HITEQ Center.

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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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