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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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Overview

Data monitoring, from the highest level down to the patient level is critical to identifying trends, gaining insights, and communicating transparently with staff and stakeholders. Data monitoring approaches such as dashboarding are used to display data in a simple and intuitive way, allowing a snapshot of performance on selected measures to see changes or areas for improvement. Business intelligence systems such as population health management analytics allows for the monitoring of the health of a whole patient population, stratified by various characteristics, thereby supporting care planning, resource allocation, and training opportunities. Resources in this section include tools to begin dashboarding, considerations for taking the next step with population health management and guidance on how to navigate the many factors of any data monitoring approach.

Monitoring and Communicating with Data
Telehealth Resource Library
Telehealth Resource Library

Telehealth Resource Library

HITEQ is actively compiling a telehealth resource library for health centers, which houses actionable telehealth resources in the areas of telehealth technology, patient use of telehealth, provider use of telehealth, tele-behavioral health, and operationalizing telehealth more generally. This curated set of resources aims to assist health centers in accessing those resources that directly address current telehealth needs and challenges.

Telehealth and Chronic Care Management
Telehealth and Chronic Care Management

Telehealth and Chronic Care Management

Learn how to get started. We’ll review what you need to consider when developing your telehealth program, from selecting equipment to policy issues you need to consider. Hear from a FQHC success story on how they did it.

Telehealth and Mental/Behavioral Health
Telehealth and Mental/Behavioral Health

Telehealth and Mental/Behavioral Health

This webinar focused on a very popular area in which telehealth can help deliver services: Mental/Behavioral Health. Telehealth has been shown to be an effective way in providing mental and behavioral health services and is one of the specialties many public and private payers will reimburse for if technology is utilized. This webinar explained how to integrate telemental/behavioral health into your organization. Get tips and hear stories from clinics who have successfully done so to help you establish your own program.

Using Telehealth to Treat Substance Use Disorder in a CHC Setting
Using Telehealth to Treat Substance Use Disorder in a CHC Setting

Using Telehealth to Treat Substance Use Disorder in a CHC Setting

There is increased interest in how telehealth can be used to address substance use disorders (SUD) as well as funding by governmental agencies to provide such services. However, what type of SUD services can a community health center offer via telehealth? This webinar discussed potential ways in which clinics can integrate these services into their organization and the potential issues they may encounter.

Acknowledgements

This resource collection was compiled by the HITEQ Center staff with guidance from HITEQ Advisory Committee members and collaborators of the HITEQ Center.