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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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Overview

Data monitoring, from the highest level down to the patient level is critical to identifying trends, gaining insights, and communicating transparently with staff and stakeholders. Data monitoring approaches such as dashboarding are used to display data in a simple and intuitive way, allowing a snapshot of performance on selected measures to see changes or areas for improvement. Business intelligence systems such as population health management analytics allows for the monitoring of the health of a whole patient population, stratified by various characteristics, thereby supporting care planning, resource allocation, and training opportunities. Resources in this section include tools to begin dashboarding, considerations for taking the next step with population health management and guidance on how to navigate the many factors of any data monitoring approach.

Monitoring and Communicating with Data
High-Impact Leadership
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High-Impact Leadership

Improve Care, Improve the Health of Populations, and Reduce Costs

This white paper is organized into three sections intended to help healthcare leaders at all levels improve their leaderships skills to help them focus their efforts and achieve Triple Aim results.

The first, “New Mental Models for Health Care Leadership,” describes four mental models (or ways leaders can think and view the world) intended to help shape and focus leadership behavior.

The second, “High-Impact Leadership Behaviors,” explains five self-reinforcing and action-centered behaviors that can guide what leaders “do” to help their organizations improve their ability to achieve the Triple Aim.  

Finally, the white paper introduces the “IHI High-Impact Leadership Framework.”  The Framework, building on the leadership thinking and work of leaders such as Tom Nolan, Don Berwick, and Maureen Bisognano, provides the reader with a detailed discussion of the six domains in the Framework that cover the critical areas in which leaders at all levels of healthcare delivery systems must focus to drive improvement and innovation to achieve Triple Aim results.

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Intended AudienceQuality, information technology, medical, support, and executive staff

Documents to download

Acknowledgements

This resource collection was compiled by the HITEQ Center staff with guidance from HITEQ Advisory Committee members and collaborators of the HITEQ Center.