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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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Successful use of Health IT enabled Quality Improvement requires a strong organizational foundation. This includes understanding motivating factors as well as barriers, communicating the value of using Health IT to improve quality and outcomes, and building buy in and commitment throughout all levels of the organization. Resources in this section provide ideas and guidance on how to navigate this critical first step.

Health IT enabled Quality Improvement Project Charter
HITEQ Center

Health IT enabled Quality Improvement Project Charter

The first step in a QI project.

Why develop a Quality Improvement Project Charter?

  1. Formalizes authority to dedicate resources (such as staff time) to the QI project
  2. Defines the purpose and expectations for the QI project
  3. Identifies key stakeholders to engage in QI project
  4. Clarifies roles and responsibilities of the QI Lead and QI Team members
  5. Assures commitment and support for QI project from leadership and QI Team members
  6. Provides a sustainable framework for any QI Project

A Project Charter serves as a reference of authority for the future of the project. Creating a Project Charter and getting sign off from all participants gives all involved the authority to begin the work outlined therein. The task of developing the Project Charter builds understanding, consensus, and clarity about purpose, expectations, roles and responsibilities, and communications.

Download the Project Charter (Word document) below to use with your QI team. It is important that this be completed with your QI team and leadership. Also, be sure to be as specific as possible when completing your QI charter, as this will be your reference for all things related to your project. 

  • For example, rather than say you will hold monthly meetings, be specific that meetings will be the third Wednesday of the month at 9am. Another example, for the communication plan, be specific as to exactly who needs to be communicated with at what frequency, and through what channels.
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Documents to download


This resource collection was compiled by the HITEQ Center staff with guidance from HITEQ Advisory Committee members and collaborators of the HITEQ Center.