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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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Overview

Through the data validation process, valuable information is gained that can then be used to improve performance around patient care or quality of care metrics.  Improving quality performance may take the form of improving data collection processes, better identifying patients who need additional interventions, or decreasing missed opportunities to provide patients appropriate interventions, among other possibilities. This section includes guidance on leveraging Health IT to improve quality performance including change packages for recommended approaches related to various quality of care measures.

Improving Performance Resources
Assessing Provider Capabilities, Attitudes and Preferences about Telehealth
Molly Rafferty
/ Categories: Telehealth

Assessing Provider Capabilities, Attitudes and Preferences about Telehealth

HITEQ Center Question Bank, April 2023.

As health centers are charting their path forward with telehealth after the public health emergency ends, it will be critical to have methods in place to comprehensively assess the current experiences, capabilities, attitudes, and preferences of providers. Telehealth program improvements should be grounded in a real understanding of these factors to ensure readiness of all providers. This question bank serves as a collection of questions that can be used to assess health care providers’ perspectives on telehealth. Users of the question bank can select questions that most closely match their needs and use those to create a survey, or to supplement existing surveys. Surveying primary care providers can provide valuable insights that can help organizations improve their telehealth programs, support their providers, and ultimately provide better care to their patients.

Download the resource in the Documents to Download section below. 

The resource is available in PDF format in the "Documents to Download" section below. You can also download the Question Bank in Word format to facilitate copying of the questions. 

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Tags: telehealthprovider satisfactiontelehealth infrastructuretelehealth metrics

Documents to download

Related Resources

Acknowledgements

This resource collection was compiled by the HITEQ Center staff with guidance from HITEQ Advisory Committee members and collaborators of the HITEQ Center.