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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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Overview

Through the data validation process, valuable information is gained that can then be used to improve performance around patient care or quality of care metrics.  Improving quality performance may take the form of improving data collection processes, better identifying patients who need additional interventions, or decreasing missed opportunities to provide patients appropriate interventions, among other possibilities. This section includes guidance on leveraging Health IT to improve quality performance including change packages for recommended approaches related to various quality of care measures.

Improving Performance Resources
Clinical Quality Measures for Eligible Professionals: 2024 Update
Clinical Quality Measures for Eligible Professionals: 2024 Update

Clinical Quality Measures for Eligible Professionals: 2024 Update

This spreadsheet developed by the HITEQ Center provides a crosswalk of Clinical Quality Measures and their electronic specifications as defined in the 2023 update for Eligible Professionals (Clinicians). Fields include the crosswalk of measures with related information about CMS, NQF, and MIPS ID, and Telehealth Eligibility, as well as inclusion in HRSA BPHC Uniform Data System (UDS) CY2023, Million Hearts, CMS Quality Payment Program (QPP) - Performance Pathway (APP) Measures, Medicare Shared Savings Program (MSSP)/ CMS ACO Shared Savings Program, CMS Core Set (Child Core Set Medicaid / CHIP): HEDIS Specified, CMS Core Set (Adult Core Set Medicaid): HEDIS Specified, Core Quality Measures Collaborative (ACO / Primary Care). Links are included throughout.

Navigating Compliance Challenges with the Information Blocking Rule: A Collection of Case Studies
Navigating Compliance Challenges with the Information Blocking Rule: A Collection of Case Studies

Navigating Compliance Challenges with the Information Blocking Rule: A Collection of Case Studies

The Office of the National Coordinator for Health Information Technology’s (ONC) 21st Century Cures Act Information Blocking Rule (Info Blocking Rule) prohibits covered actors – including health care providers, health IT developers of certified health IT, and health information exchanges/health information networks– from engaging in practices likely to interfere with, prevent, or materially discourage access, exchange, or use of electronic health information (EHI). The Info Blocking Rule includes eight exceptions that provide actors with certainty that, when their practice interferes with the access, exchange, or use of EHI and meets the conditions of one or more exception, such practice will not be considered information blocking. An actor’s practice that does not meet all the conditions of an exception will be evaluated on a case-by-case basis to determine whether information blocking has occurred.

Sensitive Information and the Electronic Patient Record
Sensitive Information and the Electronic Patient Record

Sensitive Information and the Electronic Patient Record

With nearly 100% of community health centers utilizing electronic health records (EHR) to care for patients, focus has pivoted from implementation and new workflow development to enhancement in order to drive value and reflect patient needs and population trends. EHR technology presents potential opportunities and significant constraints. Providers frequently document and share potentially sensitive information in the EHR, such as risk for intimate partner violence (IPV), consistent offers of pre-exposure prophylaxis (PrEP), or patient sexual orientation and gender identity (SOGI). Capturing such information can be immensely helpful in providing care tailored to individuals’ needs, but additionally challenges teams to develop workflows that keep the data private rather than risk harm to patients through improper or unintended disclosure.

Interoperability Readiness Scorecard
Interoperability Readiness Scorecard

Interoperability Readiness Scorecard

Many health centers struggle to reap the benefits of technological advancement and investments in health information technology (health IT), while others embrace them and reap rewards. Interoperability is one such example; requiring health centers assess systems, relationships, and implementation.

There are keys to successful interoperability implementation for which health centers must develop processes, stand up infrastructure (within the system, internally and externally, and organization), and then take action.

Process refers to structured processes, policies, and procedures within the health center.

Infrastructure refers to structural capacity and ability within the health center’s technology and staffing structure.

Action refers to full implementation to the point of active and ongoing use and engagement.

This scorecard encourages health centers to consider their processes, infrastructure, and action in a number of key areas. Each area key to interoperability are to be self-graded on a scale of 1 through 5, where 1 is poorly or not yet developed and 5 is well developed. Health centers can also use this to guide discussions and monitor progress over time.

FAQ: How will the upcoming changes to the Information Blocking and EHR certification requirements impact health centers?
FAQ:  How will the upcoming changes to the Information Blocking and EHR certification requirements impact health centers?

FAQ: How will the upcoming changes to the Information Blocking and EHR certification requirements impact health centers?

During the 4th quarter (October to December) of 2022, there are two major health information technology (HIT) requirement changes, with potential for significant implications to health centers. Read this FAQ to find out how your health center can respond.

 

HITEQ Highlights: Advancing Interoperability & Health Information Exchange for Health Centers - An Overview and Discussion on Enhancing Health Outcomes with the Oklahoma MyHealth Access Network
HITEQ Highlights: Advancing Interoperability & Health Information Exchange for Health Centers - An Overview and Discussion on Enhancing Health Outcomes with the Oklahoma MyHealth Access Network

HITEQ Highlights: Advancing Interoperability & Health Information Exchange for Health Centers - An Overview and Discussion on Enhancing Health Outcomes with the Oklahoma MyHealth Access Network

In this session participants learned what standards-based exchange is, why it is important, what it makes possible, and what they need to do. Dr. David Kendrick led the session to provide insight into how MyHealth Access Network provides advanced health information exchange, community-wide care coordination tools, and a robust decision support platform designed to support providers and patients in improving health outcomes.

Preparing for Patient Level Reporting: UDS+ and More
Preparing for Patient Level Reporting: UDS+ and More

Preparing for Patient Level Reporting: UDS+ and More

Data standards initiatives and the Uniform Data Set (UDS) Modernization initiative aim to reduce reporting burden through easing data exchange, improve data quality, and better measure services and outcomes. In the coming years, health centers will be expected to use FHIR, a data standard that is becoming more common, to submit UDS+ along with other information (such as public health reporting). Experts involved in preparation for UDS+ and similar initiatives with CMS joined to share their experiences and reflect on what health centers should be aware of as they prepare for the future of UDS and other reporting.

HITEQ Highlights: Health Centers as Actors (in Information Blocking)!
HITEQ Highlights: Health Centers as Actors (in Information Blocking)!

HITEQ Highlights: Health Centers as Actors (in Information Blocking)!

Join the HITEQ Center to discuss approaches to balance patient confidentiality, sensitive situations, vulnerable populations, and meeting the provisions in CURES act and information blocking. How should health centers best prepare themselves and their staff to meet the information blocking provisions and better serve our patient population?

UDS+ Preparation and Health IT Considerations - Session 3
UDS+ Preparation and Health IT Considerations - Session 3

UDS+ Preparation and Health IT Considerations - Session 3

As HRSA BPHC's UDS Modernization, including UDS+, and other granular data reporting programs approach, health centers are at varying levels of awareness and readiness. The HITEQ Center is offering a virtual office hours series to discuss the following:

  • The mechanisms of future reporting via bulk FHIR submission.
  • The future state where health centers are ready for UDS+ and other patient level reporting.
  • Readiness processes for future reporting via bulk FHIR submission, including strong data governance, standardized documentation, and mapping.
  • Health IT and data characteristics of future-focused health centers.
UDS+ Preparation and Health IT Considerations - Session 4

UDS+ Preparation and Health IT Considerations - Session 4

As HRSA BPHC's UDS Modernization, including UDS+, and other granular data reporting programs approach, health centers are at varying levels of awareness and readiness. The HITEQ Center is offering a virtual office hours series to discuss the following:

  • The mechanisms of future reporting via bulk FHIR submission.
  • The future state where health centers are ready for UDS+ and other patient level reporting.
  • Readiness processes for future reporting via bulk FHIR submission, including strong data governance, standardized documentation, and mapping.
  • Health IT and data characteristics of future-focused health centers.
UDS+ Preparation and Health IT Considerations - Session 2
UDS+ Preparation and Health IT Considerations - Session 2

UDS+ Preparation and Health IT Considerations - Session 2

As HRSA BPHC's UDS+ and other granular data reporting programs approach, health centers are at varying levels of awareness and readiness. The HITEQ Center is offering a virtual office hours series to discuss the following:

  • The mechanisms of future reporting via bulk FHIR submission
  • The future state where health centers are ready for UDS+ and other patient level reporting.
  • Readiness processes for future reporting via bulk FHIR submission, including strong data governance, standardized documentation, and mapping. 
  • Health IT and data characteristics of future-focused health centers.
UDS+ Preparation and Health IT Considerations - Session 1
UDS+ Preparation and Health IT Considerations - Session 1

UDS+ Preparation and Health IT Considerations - Session 1

 

As HRSA BPHC's UDS+ and other granular data reporting programs approach, health centers are at varying levels of awareness and readiness. The HITEQ Center offered a virtual office hours series to discuss the following:

  • The mechanisms of future reporting via bulk FHIR submission
  • The future state where health centers are ready for UDS+ and other patient level reporting.
  • Readiness processes for future reporting via bulk FHIR submission, including strong data governance, standardized documentation, and mapping. 
  • Health IT and data characteristics of future-focused healt
     

 

Acknowledgements

This resource collection was compiled by the HITEQ Center staff with guidance from HITEQ Advisory Committee members and collaborators of the HITEQ Center.