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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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Overview

Through the data validation process, valuable information is gained that can then be used to improve performance around patient care or quality of care metrics.  Improving quality performance may take the form of improving data collection processes, better identifying patients who need additional interventions, or decreasing missed opportunities to provide patients appropriate interventions, among other possibilities. This section includes guidance on leveraging Health IT to improve quality performance including change packages for recommended approaches related to various quality of care measures.

Improving Performance Resources
Event date: 2/22/2022 12:00 PM - 1:30 PM Export event
Streamlining IT Infrastructure for a Successful Telehealth Program Session 3: Shopping for Telehealth Technologies - How to Choose a Vendor
Jodie Albert
/ Categories: Health IT Enabled QI, Health IT & QI Workforce, Telehealth, Archived

Streamlining IT Infrastructure for a Successful Telehealth Program Session 3: Shopping for Telehealth Technologies - How to Choose a Vendor

HITEQ Learning Collaborative Series

The Streamlining IT Infrastructure for a Successful Telehealth Program learning collaborative series focused on best practices, common solutions, key considerations, and other strategies for success when implementing telehealth technologies in a health center. 

Health centers participated in four structured virtual sessions where they engaged with subject matter expert, Rachel Dixon, President and Executive Director of Prime Health, and in didactic learning and peer sharing and discussion. Session topics included: assessing technology and identifying best practices for streamlining telehealth workflows, aligning telehealth technology with financial sustainability, telehealth technology vendor considerations, and operationalizing telehealth technology strategies.

This series is particular to health centers and oriented to:

  • Health centers that may have started a telehealth program, but pulled back and are not sure how to go forward, or

  • Health centers that have started telehealth implementation, have some experience and are ready to take a step back and reassess the technology you are using, and

  • Health centers that are ready to think about alignment of their telehealth strategy with long term financial stability.

Session 3 covered key questions to ask and considerations to keep in mind when vetting a vendor.

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Tags: telehealthnegotiationsTechnologydigital healthVendor Selectionlearning collaborativeprocurement

Related Resources

Acknowledgements

This resource collection was compiled by the HITEQ Center staff with guidance from HITEQ Advisory Committee members and collaborators of the HITEQ Center.