Health IT Enabled QI Resource Sets

Assessing the Care Team Tech Experience: A Digital Health Tool Toolkit

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Assessing the Care Team Tech Experience: A Digital Health Tool Toolkit

HITEQ Center, created through Aliados Health. Originally developed in June 2023, updated September 2024

This toolkit helps health center electronic health record (EHR) and Information Technology (IT) departments to deliver effective EHR training for staff, whether for new hires, rolling out new EHR modules, or providing ongoing training support. The guidance and tools included will support EHR trainers to create customized trainings and digital tool solutions for care teams. By improving staff proficiency with digital tools, health centers can increase value to patient experiences and reduce the burden on staff. The accompanying Care Team Member Tech Experience Assessment serves as a collection of questions that can be used to assess the current experiences, capabilities, preferences, and motivations of providers.

Download the resources in the Documents to Download Section below.

The resource is available in PDF format in the "Documents to Download" section below. You can also download the accompanying Care Team Member Tech Experience Assessment in Word format to facilitate copying of the questions. 

Documents to download

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The Quadruple Aim

Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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Acknowledgements

This resource collection was cultivated and developed by the HITEQ team with valuable contributions from Chris Espersen, Espersen & Associates and Past President of Midwest Clinicians Network, Dan Tutuer, former head of Colorado's HCCN, and Dr. Jerome Osheroff, TMIT Consulting, LLC, as well as HITEQ's Advisory Committee and many health centers who have graciously shared their experiences with HITEQ.

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