Join our learning collaborative designed to explore how technology can enhance, rather than hinder, personal connections in primary care. This series focuses on the person-centered needs of providers, patients, and staff. Utilizing a human-centered design approach, we will cover key topics, such as leveraging technology (e.g., AI, EHRs, and patient portals) to strengthen relationships and maintain connection between visits, balancing the need for easy and timely access to care with health center resources, cultivating a compassionate bedside and webside manner in clinic and virtual visits, and fostering collegial connections among healthcare teams in a digital environment. This learning collaborative is open to community health centers throughout the nation. If you are from a health center and are interested in developing or enhancing your understanding of maintaining personal connection in a digital age, you should join this series!

Session 4

Explored strategies for personalizing digital interactions with patients, ensuring that portals, data access, and communication methods align with their technological comfort levels and preferences. This session provided actionable insights for enhancing patient satisfaction and engagement in a digital health center environment.