Measuring Telehealth Success: You Can't Achieve it if You Can't Measure It 14728 Event date: 4/15/2021 12:00 PM - 1:00 PM Export event Molly Rafferty post on Monday, March 22, 2021 | Categories: Accessing Data for QI, Improving Performance, Communicating with Data, Validating Data Accuracy, Telehealth, Webinars, Archived HITEQ Highlights Webinar More than a year into the Covid-19 pandemic, it is now obvious that telehealth — in the form of a hybrid care delivery model that blends virtual and in-person care — is not a fad, but a healthcare delivery option that is here to stay. Healthcare leaders are seeking to optimize their organization's telehealth services for high performance and long-term sustainability. The problem is that most leaders neither know how well (or how bad) their telehealth services are performing, nor what true success can or should look like. Telehealth, when designed and implemented correctly, will engage patients to achieve positive outcomes, delight physicians, and contribute to organizational strategic objectives, including sustainable financial success. In this presentation, Christian Milaster of Ingenium Digital Health Advisors leads viewers through a series of pragmatic concepts on how to set an organization’s telehealth success targets, what and how to measure telehealth performance, the Physician Bill of Telehealth Rights, and how to leverage telehealth to achieve strategic success. This presentation is the second session of a two-part series. The first session focused on a telehealth maturity model and is available here. Documents to download HITEQ Highlights Measuring Telehealth Success You Can't Achieve it if You Can't Measure It slide deck(.pdf, 2.69 MB) - 1205 download(s) Slide deck HITEQ Highlights Measuring Telehealth Success You Can't Achieve it if You Can't Measure It transcript(.pdf, 202.73 KB) - 793 download(s) Transcript Resource Links View Recording hereRecording link Tags: telehealthtelemedicineHITEQ HighlightsCOVID-19coronavirus Print Previous Article Addressing Intimate Partner Violence and Human Trafficking in the Health Center Setting Next Article HITEQ Highlights: Is Zero Burnout Possible in Primary Care? Insights from Recently Published Findings Among 715 Practices Related Resources HITEQ Highlights: Integrating Patient Self-Monitoring Blood Pressure Within Office-Based Hypertension Management HITEQ Highlights: Advancing Interoperability & Health Information Exchange for Health Centers - An Overview and Discussion on Enhancing Health Outcomes with the Oklahoma MyHealth Access Network Highlights: Engaging Partners and Technology to Support Care of Justice-Involved Patients HITEQ Highlights: PrEP Process Mapping Team Toolkit Demonstration HITEQ Highlights: Crossing The Chasm of Innovation - One FQHC's Journey to Operationalize its Telehealth Strategy
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