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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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Onboarding Overview

Onboarding new employees is the process by which new employees get acclimated to their new job and ramp up to full capacity within that job. This is typically a multi-pronged approach as new employees have to be oriented to the unique culture of your health center, plus they have to learn the specialized skills, knowledge and behaviors expected to fulfill their particular responsibilities.  This is especially challenging for Health IT and Quality staff because they work on their own as well as working collaboratively with staff across the health center in a number of capacities. Their orientation is therefore essential to providing high quality services to the whole health center.

It is important to give new Health IT and Quality employees as much support as possible to ensure that they adjust to their new job and start adding value as quickly as possible. Besides the general best practices of ensuring that all standard first day bases are covered, each specific department should have their own onboarding mechanisms. Listed in this section are two such resources for Health IT and Quality staff, in particular.

Health IT & QI Workforce Development Onboarding
Alliance of Chicago Community Health Services
Anonym
/ Categories: HCCN

Alliance of Chicago Community Health Services

Chicago, IL

AllianceChicago HIT was founded in 1997, since they have been expanding and innovating to meet the diverse and ever-evolving health care needs of vulnerable populations, while proactively responding to the changing health care climate. At the core of AllianceChicago’s health information technology (HIT) solutions is the electronic health record (EHR), GE Centricity™. Having developed customized content, implementation approaches and workflow insights they help support the comprehensive multidisciplinary care delivered by their network of 34 community health centers. Building from this core, AllianceChicago assists health centers in evaluating and implementing other HIT applications and tools to extend functionality and improve efficiency.

Chicago, Illinois

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Acknowledgements

This resource collection was compiled by the HITEQ staff with portions contributed by Chris Espersen, HITEQ Advisory Committee member and Independent Contractor and Past President of Midwest Clinicians Network; Shane McBride, Independent Contractor and Past Vice President of Quality and Clinical Systems at South End Community Health Center; Chris Grasso, Associate Director for Informatics & Data Services- The Fenway Institute; and Ed Phippen, Principal - Phippen Consulting, LLC.