Using Health IT and EHRs to Address the Burden Providers Experience

Takeaways for primary care safety net settings including federally qualified health centers and look-alikes. June 2022.

Providers are burnt out and most expect it to get worse. Burnout is typically defined as a psychological response to job stressors characterized by emotional exhaustion, detachment, and a sense of ineffectiveness. Investigations of burnout in primary care have usually focused on factors associated with burnout among individual clinicians. But, it may be more useful to think about organizational-level burnout, which can shift the focus from individual responsibility to organizational solutions. This piece outlines organizational-level approaches to use address provider burden with health IT, gleaned from several years of literature review and work with health centers.

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