Health IT & QI Workforce Development Resource Set

Maintaining Personal Connection in a Digital Age of Healthcare -- Setting Providers Up for Technological Success with Patient-Centered Encounters

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Event date: 10/31/2024 2:00 PM - 3:00 PM Export event
Maintaining Personal Connection in a Digital Age of Healthcare -- Setting Providers Up for Technological Success with Patient-Centered Encounters

Virtual Learning Collaborative

Join our learning collaborative designed to explore how technology can enhance, rather than hinder, personal connections in primary care. This series will focus on the person-centered needs of providers, patients, and staff. Utilizing a human-centered design approach, we will cover key topics, such as leveraging technology (e.g., AI, EHRs, and patient portals) to strengthen relationships and maintain connection between visits, balancing the need for easy and timely access to care with health center resources, cultivating a compassionate bedside and webside manner in clinic and virtual visits, and fostering collegial connections among healthcare teams in a digital environment. This learning collaborative is open to community health centers throughout the nation. If you are from a health center and are interested in developing or enhancing your understanding of maintaining personal connection in a digital age, you should join this series!

Session 2

Discuss actionable approaches to equip providers with the tools and skills necessary for thriving in patient-centered encounters within a digitally-driven health center environment. This session will focus on balancing technological integration, including using available technological tools, with the need to preserve personal connection in patient care.

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The Quadruple Aim

Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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Acknowledgements

This resource collection was compiled by the HITEQ staff with portions contributed by Chris Espersen, HITEQ Advisory Committee member and Independent Contractor and Past President of Midwest Clinicians Network; Shane McBride, Independent Contractor and Past Vice President of Quality and Clinical Systems at South End Community Health Center.; Chris Grasso, Associate Director for Informatics & Data Services- The Fenway Institute; and Ed Phippen, Principal - Phippen Consulting, LLC.

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