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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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Resource Overview

In order to effectively protect health IT systems, Health Center IT leadership needs to consider not only the physical and technical measures of protection for their site, but also the human and workflow measures required to provide the highest levels of privacy and security available throughout their organization.

Resources provided in this section include a set of curated best practices and gold standards for protecting  and effectively responding to health IT system threats. 

Health IT Privacy & Security Best Practices

Health Center Emergency Response Exercise Set

Health Center Emergency Response Exercise Set

HITEQ Center, March 2025

The exercise cards in this set present scenarios and response-related questions designed to provide a quick (5–10 minute) method for health center staff to:

  • Refresh knowledge of the content in their emergency and cyber incident response plans;
  • Examine and troubleshoot procedures in their emergency and cyber incident response plans;
  • Identify improvements to their emergency and cyber incident response plans; and
  • Increase staff capacity to operationalize the actions outlined in their emergency and cyber incident response plans.

The scenarios and questions on these cards can serve as a starting point to spark discussions amongst your team about scenarios and responses that are specific to the context of your health center (e.g., what extreme weather events are most common in your area?). The first five cases describe environmental scenarios, and the last two cases describe cybersecurity scenarios.

Download the resource in the Documents to Download Section below.

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Documents to download

Acknowledgements

This resource collection was cultivated and developed by the HITEQ team with valuable suggestions and contributions from HITEQ Project collaborators.

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