Privacy & Security Resources

Act and Apply: Optimizing Your EHR and Workflows to Address Health-Related Needs

Addressing the non-medical drivers of health is essential for improving patient outcomes. This training shared lessons learned and promising practices for embedding social drivers of health into your EHR and clinical workflows. Participants learned how to effectively capture this critical information and how to act on it to provide more comprehensive, whole-person care.

Reflect & Connect IV: Navigating AI Implementation in Health Centers: Policies, Practices, and Oversight

This sprint established the  ongoing measurement and governance loop that ensures AI tools remain safe, effective, fair, and  aligned with organizational goals after deployment.

Reflect & Connect III: Navigating AI Implementation in Health Centers: Policies, Practices, and Oversight

This sprint tested whether a selected AI use case improves work without introducing hidden safety or usability risks, emphasizing human AI interaction, clear role boundaries, and transparency in how outputs are generated and used.

Reflect & Connect II: Navigating AI Implementation in Health Centers: Policies, Practices, and Oversight

 

This sprint converted general AI principles into a minimum viable governance operating model for each health center that defined how AI tools are approved, monitored, and held accountable across their lifecycle.

Reflect & Connect I: Navigating AI Implementation in Health Centers: Policies, Practices, and Oversight

This sprint determined whether each health center has the data, workforce, and operational foundation to adopt AI safely, and where AI can create immediate value when starting with clearly defined problems.

Use Case II: The Foundation of the Future: Documentation Integrity in Health IT

The quality of your documentation today directly impacts your readiness for the technologies of tomorrow. This training focused on how to leverage health IT tools to increase documentation integrity, building a strong foundation for future innovations like interoperability, AI, and predictive analytics.

Use Case 1: Getting Ahead of the Hype: Proactive Strategies for Managing AI in Health Centers

This session helped participants shift from readiness to proactive management by developing concrete strategies for tailoring AI use by role and within their organization. An expert panel discussed policies that support ethical use, maximize value, and create adaptable systems to withstand the AI frenzy.

Overview Session: Smarter Strategy, Better Care: The Power of Aligned Digital Health

This foundational webinar explored how to create a strong connection between your technology and your organizational goals to maximize resources and enhance patient engagement.

Session 2: Out of the Shadows: How AI Is and Isn’t (Yet) Being Used in Health Centers

This session had a panel discussion to uncover what AI is truly capable of today across clinical, administrative, and financial domains, and where it has limitations. Attendees heard how health centers are evaluating new technologies in this quickly evolving landscape.

Session 1: A Framework for AI Readiness in Health Centers

Establish a solid foundation for your health center's AI journey by learning how to assess your current state and build an organizational framework for AI adoption. This session provided a practical roadmap for creating a strategy that ensures your AI decisions are mission-aligned, and we heard how this is being put into action by health centers in Maine.

Highlighted Resources & Events

The Quadruple Aim

Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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Acknowledgements

This resource collection was cultivated and developed by the HITEQ team with valuable suggestions and contributions from HITEQ Project collaborators.