Resource Overview

Telehealth Services
Telemedicine and Telehealth are terms that are often used interchangeably. Telemedicine generally refers to remote clinical services, whereas telehealth can refer to remote non-clinical services, such as provider training, in addition to clinical services, and is consequently used as an overarching term. Telehealth programs provide Health Centers with an opportunity to provide extended services and access to specialization to their clients that might not otherwise be available in their immediate community.   

Telehealth programs developed within Health Centers will vary significantly in their objectives, size, and complexity. Organizations will differ in the way they make decisions and the workflow changes required to put them into action. The resources provided in this section seek to help Health Centers to better adopt and manage their Telehealth/Telemedicine programs.

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Telehealth & Telemedicine Resources
Analysis of UDS Clinical Quality Measure  Performance by Health Center Telehealth Use
HITEQ Center
/ Categories: UDS Resources, Telehealth

Analysis of UDS Clinical Quality Measure Performance by Health Center Telehealth Use

Analysis conducted in October 2018, with 2017 UDS data.

The below analysis is based on 2017 Uniform Data System (USD) reported by health centers (both 330 funded and Look Alikes).  Performance on Clinical Quality Measures is derived from Tables 6B and 7 (with the exception of the Prenatal and Birthweight measures). Telehealth Use is from Question 2 of the UDS’s Other Data Elements form, which asks Did your organization use telehealth in order to provide remote clinical care services [in 2017]? Yes or No. 


1. Names used for the quality measures shown here are colloquial, and do not reflect exact names used in the 2017 UDS Manual.
2. Measures are shown in alphabetical order, not in the same order as the UDS Manual.
3. The Diabetes measure is calculated as Controlled, as opposed to Uncontrolled, as is reported in the UDS. This was done for comparison purposes, so all measures are ‘better’ if higher.


Health centers that report using Telehealth, on average, report slightly higher performance on all clinical quality measures than those that report that they do not use telehealth. On average, across all measures, using telehealth is correlated with a 1.18% percentage point higher performance rate per clinical quality measure.

A chart showing all measures side-by-side can be seen below. Download the full analysis document at the bottom of the page for details about each measure.

Side by side comparison of performance among health centers who report using telehealth and those who do not.


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This resource collection was cultivated and developed by the HITEQ team with valuable suggestions and contributions from HITEQ Project collaborators.

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Quadruple Aim

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Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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