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Resource Overview

Telehealth Services
Telemedicine and Telehealth are terms that are often used interchangeably. Telemedicine generally refers to remote clinical services, whereas telehealth can refer to remote non-clinical services, such as provider training, in addition to clinical services, and is consequently used as an overarching term. Telehealth programs provide Health Centers with an opportunity to provide extended services and access to specialization to their clients that might not otherwise be available in their immediate community.   

Telehealth programs developed within Health Centers will vary significantly in their objectives, size, and complexity. Organizations will differ in the way they make decisions and the workflow changes required to put them into action. The resources provided in this section seek to help Health Centers to better adopt and manage their Telehealth/Telemedicine programs.

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Telehealth & Telemedicine Resources

HITEQ Highlights: Using Health Information Technology to Facilitate SBIRT Service Delivery in Health Centers

Alyssa Carlisle 0 7052

This HITEQ Highlights webinar discussed the use of health information technologies (IT) to facilitate the workflow of providing Screening, Brief Intervention, and Referral to Treatment (SBIRT) services. Focus areas included: coding and billing for SBIRT services, using health IT to enhance SBIRT screening, communication, data capture and documentation, clinical decision support, and information sharing and reporting. The webinar presented examples and experiences of health centers currently using health IT to facilitate effective SBIRT service delivery.

Developing a Data Dashboard for PRAPARE Data

HITEQ Highlights

Alyssa Carlisle 0 9726

Health centers are interested in using social determinants data to manage and improve the health of their patient population and community, and are at different places on the population health management (PHM) and social determinants of health (SDH) adoption curve. The Protocol for Responding to and Assessing Patients’ Assets, Risks, and Experiences (PRAPARE) is a national effort to help health centers and other providers collect the data needed to better understand and act on their patients’ social determinants of health. In this webinar, the Colorado Community Managed Care Network (CCMCN), a Health Center Controlled Network (HCCN) highlighted a Tableau data dashboard that they have developed to help their health centers make decisions on population health management. They discussed the rationale for developing the tool, challenges and facilitators to integration, and how their health centers benefit from data sharing across Tableau.

Opportunities to Improve Diabetes Outcomes through Electronic Patient Engagement

HITEQ Highlights

Nathan Botts 0 12353

Electronic patient engagement technologies are having a significant impact on diabetes-related health outcomes and can help to increase patient to provider diabetes care plan involvement and communication. This HITEQ webinar explored use cases and strategies for effective adoption and evaluation of electronic patient engagement diabetes interventions within the health center setting.

HITEQ Highlights Webinar: Need Help Implementing Telehealth? Demystifying Barriers to Telehealth

HITEQ Highlights

HITEQ Center 0 17133

While nearly all health centers have reported the use of electronic health records, only 38 percent are utilizing some type of telehealth technology, most notably to provide mental health services. Despite significant research that telehealth is as effective as in-person visits, there are still many barriers to its use, including the lack of consistent visit reimbursement, technology costs, broadband availability, and resistance to changes to workflow.  This webinar discussed the current state of telehealth use by health centers and the barriers to implementation and use and introduced participants to the national and regional Telehealth Resource Centers (TRCs).

HITEQ UDS Clinical Analysis Dashboard

Archived Webinar

HITEQ Center 0 14443

This webinar discussed and demonstrated the newly developed web-accessible dashboards for the HITEQ UDS Clinical Quality Analyses which contain a variety of visual and data views of the information reported in the UDS across time and across measures, providing both individual and network organization levels of content, including comparison to other groups of health centers.  The information presented is specific to the organization that is logged in and content will vary based on the type of organization.  The webinar covered accessing the dashboards, the content available, manipulating the views, interpreting the results, and where to find additional tools and resources based on the information found. 

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Acknowledgements

This resource collection was cultivated and developed by the HITEQ team with valuable suggestions and contributions from HITEQ Project collaborators.

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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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