Behavioral Health Integrator

Health centers are increasingly interested in embedding oral Pre-Exposure Prophylaxis (PrEP) programs into primary care, which calls for the embedding of PrEP care processes into electronic health record (EHR) systems. Health centers have had success with automation in HIV testing, and are looking to apply automated algorithms, order sets, and templates to the development of PrEP programs. This resource outlines EHR and health information technology (IT) configurations and tools that support PrEP care processes and provides examples of successful implementation from health centers and primary care settings.

Patient engagement through electronic health apps are one solution to the need for timely and ongoing patient support. Join us to discuss a program to support mental health through an integrated behavioral health model using a mental health app at Cambridge Health Alliance. The session discussed how apps can address gaps in mental health care, the lessons learned in effective implementation of use of a mental health app in a safety-net clinic, and provide a rubric for evaluating health apps for your patients and use in your mental health service.

Under-resourced organizations that adopt telehealth platforms or other patient-facing digital tools rapidly, but not comprehensively, have the potential to increase safety vulnerabilities and decrease access for the most marginalized patients. This brief assessment contains questions that health centers can ask potential vendors to ensure their tools support equitable access and address the needs of the health center's population.

The Streamlining IT Infrastructure for a Successful Telehealth Program learning collaborative series focused on best practices, common solutions, key considerations, and other strategies for success when implementing telehealth technologies in a health center. 

Health centers participated in four structured virtual sessions where they engaged with subject matter expert, Rachel Dixon, President and Executive Director of Prime Health, and in didactic learning and peer sharing and discussion. Session topics included: assessing technology and identifying best practices for streamlining telehealth workflows, aligning telehealth technology with financial sustainability, telehealth technology vendor considerations, and operationalizing telehealth technology strategies.

This series is particular to health centers and oriented to:

• Health centers that may have started a telehealth program, but pulled back and are not sure how to go forward, or

• Health centers that have started telehealth implementation, have some experience and are ready to take a step back and reassess the technology you are using, and

• Health centers that are ready to think about alignment of their telehealth strategy with long term financial stability.

The Streamlining IT Infrastructure for a Successful Telehealth Program learning collaborative series focused on best practices, common solutions, key considerations, and other strategies for success when implementing telehealth technologies in a health center. 

Health centers participated in four structured virtual sessions where they engaged with subject matter expert, Rachel Dixon, President and Executive Director of Prime Health, and in didactic learning and peer sharing and discussion. Session topics included: assessing technology and identifying best practices for streamlining telehealth workflows, aligning telehealth technology with financial sustainability, telehealth technology vendor considerations, and operationalizing telehealth technology strategies.