Behavioral Health Integrator

Coming out of the pandemic, much of the conversation about virtual care has tended to focus on synchronous telehealth audio and video visits. This HITEQ Highlights dived deeper into another potentially supportive and valuable strategy in the suite of virtually enabled care. Attendees joined us for a presentation by Clinical Pharmacist and Associate Clinical Professor, Michelle Jacobs, as she described the experience of integrating patient self-monitoring of blood pressure within an office based hypertension management approach. This session included topics such as the evidence base for a self-monitoring blood pressure program, best practices in hypertension management through a self-monitoring program, and technology barriers and challenges to remote blood pressure monitoring.

In this session participants learned what standards-based exchange is, why it is important, what it makes possible, and what they need to do. Dr. David Kendrick led the session to provide insight into how MyHealth Access Network provides advanced health information exchange, community-wide care coordination tools, and a robust decision support platform designed to support providers and patients in improving health outcomes.

In this session, participants learned from Harris Health (Texas) and Community Medical Centers Inc. (California) to hear about their expanded services for behavioral health and substance use disorder treatment for justice-involved community members. Attendees learned from these two healthcare providers that have made a commitment to offering care to justice -involved patients, and their journeys to build positive partnerships improving access to service.

Is your health center currently in the process of implementing or revamping your pre-exposure prophylaxis (PrEP) workflow? This HITEQ webinar taught participants how to use our PrEP Process Mapping Toolkit, which is designed to support team-based learning, reflection, and action on the use of process mapping as a tool to document PrEP clinical and EHR workflows. Your health center team can follow the steps outlined in the toolkit to develop a process map of an existing or planned PrEP service workflow and to identify opportunities to streamline and improve that workflow.

In this HITEQ Highlights webinar, we focused on the intersection of telehealth strategy and operations. One health center's experience of leveraging telehealth as a tool for expanding service delivery and patient access will be a jumping off point from which to consider the benefits (and challenges) of dedicated telehealth resources within an organization. Participants learned how telehealth might benefit recruitment efforts and review relevant resources for ongoing telehealth support.