Hallmarks of High Performance

Exploring the Relationship between Clinical, Financial and Operational Excellence at America’s Health Centers

This infographic illustrates key findings from Capital Link’s study, sponsored by the Health Resources and Services Administration (HRSA), sought to identify the hallmarks of success of the highest performing health centers to gain an understanding of their operating models and provide benchmarks for performance improvement.

Capital Link examined whether health centers that were recognized with 2014 HRSA clinical quality awards (“Quality Awardees”) fare better or worse financially than other health centers (the control group). The study then analyzed the highest quartile of the Quality Awardees, a “High Performers” subset of health centers that have achieved both excellent clinical and financial performance.

See the full study on Capital Link's website.