Leveraging AI in Health Center Operations and Clinical Practice

HITEQ and NCHPH National Training

There is a rapidly increasing array of clinical and administrative applications of AI into health center practice. From reducing administrative burden to improving the effectiveness of Community Health Workers (CHW), AI-powered modalities are rapidly changing the already dynamic healthcare industry. These modalities also represent potentially significant compliance, litigation and contractual risks to health centers and require both diligent management and the use of industry best practices.

In this webinar, Dr. Kevin Lombardi MD, MPH and Jillian Maccini, MBA of The National Center for Health in Public Housing (NCHPH) and The HITEQ Center discussed the clinical and operational applications of AI modalities into health center practice. This included utilizing LLM's like ChatGPT to accelerate patient resource navigation and allocation, creating more efficient personnel management processes, and improving the scientific rigor of clinical resource allocation. Session format was participatory and collective. Material was presented through clinical case studies which focused on the ethical and reasoned use of AI modalities to improve patient care and health center operations.