Data Storyteller

The Cybersecurity and Infrastructure Security Agency (CISA), the Federal Bureau of Investigation (FBI), and the U.S. Department of Health and Human Services (HHS) have announced an increased and imminent cybercrime threat to U.S. hospitals and healthcare providers.  
 
CISA, FBI, and HHS have released AA20-302A Ransomware Activity Targeting the Healthcare and Public Health Sector that details both the threat and practices that healthcare organizations should continuously engage in to help manage the risk posed by ransomware and other cyber threats. The advisory references the joint CISA MS-ISAC Ransomware Guide that provides a ransomware response checklist that can serve as a ransomware-specific addendum to organization cyber incident response plans. 

It has been noted that hackers are using Ryuk ransomware — malicious software used to encrypt data and keep it locked up — and the Trickbot network of infected computers to steal data, disrupt health care services and extort money from health care facilities. Such data hijacking often cripples online systems, forcing many to pay up to millions of dollars to restore their services.

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Since 2010, the healthcare industry has seen a remarkable increase in the use of technology in the administration and delivery in healthcare. This has led to a mass migration of data from paper charts and isolated systems to Electronic Medical Records (EMRs) and interconnected systems that transmit patient health and financial information across trusted and untrusted networks. While this has been a boon for the industry in its ability to provide timely information to those who need it the most, this transition has introduced a great deal of risk to the confidentiality and integrity of the information. Coupled with the fact that the information can be quickly monetized by criminals through insurance fraud and identity theft, the ecosystem is target-rich.

Data breaches in healthcare are consistently high in terms of volume, frequency, impact, and cost. High-level breaches are increasingly occurring in a more targeted manner toward health centers. This presentation provides Health Center leadership and trainers with a template to use to build out their own organization-specific presentation on breach.

Healthcare providers have become a lucrative target for cyber criminals and many reported breaches are occuring at health centers. Since 2009, when the Department of Health and Human Services started tracking breaches that involved protected health information exposure of 500 patients or more, upwards of 1700 cases have been reported. These breach incidences are highlighted on the U.S. Department of Health and Human Services, Office for Civil Rights Breach Portal.