A Case Study of the Family Health Center of Worcester’s Ransomware Incident, February 2024
The use of ransomware — malicious software that restricts access to computer systems with financial demands — has escalated, targeting health centers and putting countless lives at risk. This dire reality came to the forefront during the alarming ransomware attack on the Family Health Center of Worcester, Inc. (FHCW), where the personal health information and care continuity for thousands of patients were compromised. This resource uses FHCW's experience as a case study to demonstrate the imperative of preparedness and the strength of a community-centered response in ensuring the continuity of healthcare services amidst the ever-growing tide of cyber vulnerabilities.
A Cost Analysis Report & Recommendations
This cost analysis report and recommendations issue brief provides a series of recommendations to CHCs to help telehealth programs achieve sustainability as well as to policymakers who can help create an environment that will assist CHCs in this goal.
Rural billing information and resources
This document, published by CMS, provides rural billing information and resources for Critical Access Hospitals, Federally Qualified Health Centers, Home Health Agencies, Rural Health Clinics, Skilled Nursing Facilities, and Swing Beds. This resource is intended to be a general summary of provider specific billing information and act as a reference to help improve billing practices.
Can It Work Financially?
Archive video of the National Telehealth Policy Resource Center webinar that explores the barriers and potential solutions for Community Health Centers in employing telehealth services. Speakers shared the findings and recommendations of a study commissioned by the Center for Connected Health Policy and assessed the potential for using telehealth with alternative payment models.
The process of connecting remote monitoring facilities through telehealth services
This blog was been established to report on the process of connecting remote monitoring facilities in North Carolina and Oregon, a coast-to-coast Telehealth project. The Roanoke-Chowan Community Health Center is facilitating the initiation of a program that is on the leading edge of Telehealth progress: remote monitoring of chronically ill patients. The project is unique in that Roanoke-Chowan is located in North Carolina and their partner; Mosaic Medical Community Health Center is in central Oregon. The Central Oregon Telehealth Network is truly a coast-to-coast effort.