Virtual Learning Collaborative
Join our free learning collaborative designed to help health centers optimize technology to deliver care in dynamic settings. This series will focus on the unique challenges and opportunities of using EHRs and other health information technology in care settings such as mobile units, school-based health centers, street outreach programs, and correctional facilities.
HITEQ Center, March 2025
The exercise cards in this set present scenarios and response-related questions designed to provide a quick (5–10 minute) method for health center staff to: Refresh knowledge of the content in their emergency and cyber incident response plans; Examine and troubleshoot procedures in their emergency and cyber incident response plans; Identify improvements to their emergency and cyber incident response plans; and Increase staff capacity to operationalize the actions outlined in their emergency and cyber incident response plans. The scenarios and questions on these cards can serve as a starting point to spark discussions amongst your team about scenarios and responses that are specific to the context of your health center (e.g., what extreme weather events are most common in your area?). The first five cases describe environmental scenarios, and the last two cases describe cybersecurity scenarios.
NCTRC Webinar
This presentation from NCTRC will introduce Department of Homeland Security’s Cybersecurity and Infrastructure Security Agency (CISA), the Health Sector Coordinating Council, and the joint CISA/HHS Cybersecurity Toolkit. We’ll cover cybersecurity resources available to telehealth providers, including vulnerability scanning, cyber risk assessments, and training at no cost.
Updated January 2025
Ready to take the next step towards enhanced IT preparedness? The resources linked below, organized by topic, share actionable strategies that health centers can implement to move towards greater resilience.
A Case Study of the Family Health Center of Worcester’s Ransomware Incident, February 2024
The use of ransomware — malicious software that restricts access to computer systems with financial demands — has escalated, targeting health centers and putting countless lives at risk. This dire reality came to the forefront during the alarming ransomware attack on the Family Health Center of Worcester, Inc. (FHCW), where the personal health information and care continuity for thousands of patients were compromised. This resource uses FHCW's experience as a case study to demonstrate the imperative of preparedness and the strength of a community-centered response in ensuring the continuity of healthcare services amidst the ever-growing tide of cyber vulnerabilities.