HITEQ Health Center Information Blocking Avenger

This badge is designed to support health center staff who work with data every day to tell a comprehensive story with their data and foster a data-driven culture. Materials include a dashboard design guide, the Learning to Love your Data webinar series, and a resource detailing how data visualization can be used to support value-based care.  Take some time to review the resources on this page and then fill out the submission form on the right and you will be rewarded with a Data Storyteller badge!  This is an official badge that is submitted by the HITEQ Center as a proof of completion to the blockchain. Your credentials can be added to profiles such as LinkedIn and verified through accreditation services such as Accredible and Open Badge.

Information Blocking Avenger Curriculum

Health Center Emergency Response Exercise Set

HITEQ Center, March 2025

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The exercise cards in this set present scenarios and response-related questions designed to provide a quick (5–10 minute) method for health center staff to: Refresh knowledge of the content in their emergency and cyber incident response plans; Examine and troubleshoot procedures in their emergency and cyber incident response plans; Identify improvements to their emergency and cyber incident response plans; and Increase staff capacity to operationalize the actions outlined in their emergency and cyber incident response plans. The scenarios and questions on these cards can serve as a starting point to spark discussions amongst your team about scenarios and responses that are specific to the context of your health center (e.g., what extreme weather events are most common in your area?). The first five cases describe environmental scenarios, and the last two cases describe cybersecurity scenarios.

CISA Services: Federal Cybersecurity Resources for Telehealth

NCTRC Webinar

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This presentation from NCTRC will introduce Department of Homeland Security’s Cybersecurity and Infrastructure Security Agency (CISA), the Health Sector Coordinating Council, and the joint CISA/HHS Cybersecurity Toolkit. We’ll cover cybersecurity resources available to telehealth providers, including vulnerability scanning, cyber risk assessments, and training at no cost.

Health Center Resilience in the Face of Cyber Adversity

A Case Study of the Family Health Center of Worcester’s Ransomware Incident, February 2024

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The use of ransomware — malicious software that restricts access to computer systems with financial demands — has escalated, targeting health centers and putting countless lives at risk. This dire reality came to the forefront during the alarming ransomware attack on the Family Health Center of Worcester, Inc. (FHCW), where the personal health information and care continuity for thousands of patients were compromised. This resource uses FHCW's experience as a case study to demonstrate the imperative of preparedness and the strength of a community-centered response in ensuring the continuity of healthcare services amidst the ever-growing tide of cyber vulnerabilities.

Improving Health Center Cybersecurity: Risk Assessment, Breach Defense, Mitigation and Response - Session 4

Virtual Learning Collaborative

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It's time to reconsider your strategy if you still treat cyber risk as an annual project or initiative. Having a thorough ongoing program in place means that even in the worst-case scenario, you'll be ready to demonstrate that you did what was reasonable and appropriate to protect your systems and patient data. Nothing can guarantee that a cyberattack won't become a breach. Health Centers are a domain with a high potential for data breaches, and the risk continues to grow as health centers use new tools and the introduction of artificial intelligence (AI). As a result, it is crucial for health center leadership to adopt breach prevention strategies across their entire organization, as opposed to relegating it to the IT department. 

To support health centers in their cybersecurity strategy and implementation, the HITEQ Center offered a free learning collaborative -- Improving Health Center Cybersecurity: Risk Assessment, Breach Defense, Mitigation, and Response. This learning collaborative involved four structured virtual learning sessions. During the series participants engaged with subject matter experts and their colleagues in peer-to-peer learning and discussion. Topics included: health center breach mitigation tactics, operationalizing cybersecurity to better mitigate risks, cybersecurity implications of generative artificial intelligence in health centers, and incident response planning from a cybersecurity perspective.

 

Session 4: Cybersecurity Incident Response Planning for Health Centers

According to IBM's annual Cost of Data Breach Report, the average cost of a data breach for a healthcare organization is more than $10 million. Having a well-documented cybersecurity incident response plan is essential and required for all Health Centers due to the sensitivity of the patient data they are responsible for maintaining. The cost and damage caused by a data breach is often exorbitant, but a strategic incident plan can help to significantly mitigate such effects, and potentially, prevent them from occurring in the first place. This session will provide an overview of incident response planning requirements for health centers and review established workflows for common incident response scenarios such as ransomware attacks.

 

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