Data Storyteller

In this session, participants learned from Harris Health (Texas) and Community Medical Centers Inc. (California) to hear about their expanded services for behavioral health and substance use disorder treatment for justice-involved community members. Attendees learned from these two healthcare providers that have made a commitment to offering care to justice -involved patients, and their journeys to build positive partnerships improving access to service.

In this HITEQ Highlights webinar, we focused on the intersection of telehealth strategy and operations. One health center's experience of leveraging telehealth as a tool for expanding service delivery and patient access will be a jumping off point from which to consider the benefits (and challenges) of dedicated telehealth resources within an organization. Participants learned how telehealth might benefit recruitment efforts and review relevant resources for ongoing telehealth support.

This training guide provides patients with knowledge and awareness about cybersecurity threats to protect their personal health data and to minimize risks from computer viruses and malware.

Health centers are increasingly interested in embedding oral Pre-Exposure Prophylaxis (PrEP) programs into primary care, which calls for the embedding of PrEP care processes into electronic health record (EHR) systems. Health centers have had success with automation in HIV testing, and are looking to apply automated algorithms, order sets, and templates to the development of PrEP programs. This resource outlines EHR and health information technology (IT) configurations and tools that support PrEP care processes and provides examples of successful implementation from health centers and primary care settings.

As health centers are charting their path forward with telehealth after the public health emergency ends, it will be critical to have methods in place to comprehensively assess the current experiences, capabilities, attitudes, and preferences of providers. Telehealth program improvements should be grounded in a real understanding of these factors to ensure readiness of all providers. This question bank serves as a collection of questions that can be used to assess health care providers’ perspectives on telehealth. Users of the question bank can select questions that most closely match their needs and use those to create a survey, or to supplement existing surveys. Surveying primary care providers can provide valuable insights that can help organizations improve their telehealth programs, support their providers, and ultimately provide better care to their patients.