Data Storyteller

Health centers are increasingly interested in embedding oral Pre-Exposure Prophylaxis (PrEP) programs into primary care, which calls for the embedding of PrEP care processes into electronic health record (EHR) systems. Health centers have had success with automation in HIV testing, and are looking to apply automated algorithms, order sets, and templates to the development of PrEP programs. This resource outlines EHR and health information technology (IT) configurations and tools that support PrEP care processes and provides examples of successful implementation from health centers and primary care settings.

The HITEQ Center hosted a learning collaborative for health centers on Addressing Provider Burden. This learning collaborative provided a space for discussion and sharing compassionate, well designed, and digital-first solutions. Health center participants had the opportunity to discuss interventions, implementation, training, and ongoing support for meaningfully integrated digital solutions to effectively support reducing provider burden.

This learning collaborative provided health centers with a series of four structured virtual sessions to engage with subject matter experts and their colleagues in peer-to-peer learning and discussion. Topics from these series included EHR best training practices, workflow support, and documentation support. Throughout the series, participants were encouraged to consider the broad scope of provider burnout and the opportunities their particular settings may have for meaningful interventions.

All sessions are scheduled to begin at 1:30 ET and will last between 60 - 90 minutes. The session schedule is:
--June 9: Session 1 - Scoping Provider Burnout as a Problem with a Solution
--June 23: Session 2 - EHR Training Best Practices
--July 14: Session 3 - Workflow and Documentation Support
--July 28: Session 4 - Provider Burnout Round-Up

Health centers interested in participating in this learning collaborative series can submit one registration form on behalf of their health center. Health center registrations can include up to three participants in their form.

This session focused on assisting with workflow and documentation improvements like standing orders, huddles and alerts; telehealth/ hybrid care workflows; and optimizing templates, documentation guidance, tracking regulatory/ reimbursement changes that require documentation changes, and more. The speaker shared tools to assist with documentation such as scribes, tailoring favorites/ smart phrases/ shortcuts, etc.

This Enabling Services Implementation Packet, from AAPCHO, serves as a guide for health centers who wish to codify and track enabling services. The packet was developed as a standardized data collection model to improve data collection on these essential services, and better understand them and their impact on health care access and outcomes.

Example of a staff member dashboard that is used to ensure effective delivery of assigned tasks.

A template for the introductory letter to EHR vendors participating in the health center RFP process.