Expanded telehealth flexibilities during the COVID public health emergency allowed for FQHCs and RHCs to serve as distant site providers to virtually manage largely underserved populations. Three FQHCs from different areas of the country share their experiences implementing telehealth, including best practices and lessons learned.
-Becky Bounds, MSN, RN-BC, CPHQ, Program Manager, TexLa Telehealth Resource Center
-Rafael De La Paz, Chief Executive Officer, Community Health Centers of South Central Texas
-Casey Castner, Telehealth Operations Coordinator, Finger Lakes Community Health Center
-Leslie Diede, MPA, CHES, Quality & Operations Manager, Flathead Community Health Center