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Overview

This section provides resources and guidance for the selection of an electronic health record (EHR) vendor and product. Tools are available that can be used as part of a structured process to identify and procure the EHR system that fits the functionalities and needs of your center, and which will support developing a mutually beneficial relationship with the software vendor for successful EHR implementation.  Tools and resources are available to help assess organizational readiness and financial resources, and to develop a communication plan, workflow redesign, migration plan, and solicitation and negotiation for EHR vendor selection.  

Identifying and Selecting EHR
Event date: 2/22/2022 12:00 PM - 1:30 PM Export event
Streamlining IT Infrastructure for a Successful Telehealth Program Session 3: Shopping for Telehealth Technologies - How to Choose a Vendor
Jodie Albert
/ Categories: Health IT Enabled QI, Health IT & QI Workforce, Telehealth, Archived

Streamlining IT Infrastructure for a Successful Telehealth Program Session 3: Shopping for Telehealth Technologies - How to Choose a Vendor

HITEQ Learning Collaborative Series

The Streamlining IT Infrastructure for a Successful Telehealth Program learning collaborative series focused on best practices, common solutions, key considerations, and other strategies for success when implementing telehealth technologies in a health center. 

Health centers participated in four structured virtual sessions where they engaged with subject matter expert, Rachel Dixon, President and Executive Director of Prime Health, and in didactic learning and peer sharing and discussion. Session topics included: assessing technology and identifying best practices for streamlining telehealth workflows, aligning telehealth technology with financial sustainability, telehealth technology vendor considerations, and operationalizing telehealth technology strategies.

This series is particular to health centers and oriented to:

  • Health centers that may have started a telehealth program, but pulled back and are not sure how to go forward, or

  • Health centers that have started telehealth implementation, have some experience and are ready to take a step back and reassess the technology you are using, and

  • Health centers that are ready to think about alignment of their telehealth strategy with long term financial stability.

Session 3 covered key questions to ask and considerations to keep in mind when vetting a vendor.

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Tags: telehealthnegotiationsTechnologydigital healthVendor Selectionlearning collaborativeprocurement

Related Resources

Acknowledgements

This resource collection was compiled by the HITEQ Center staff with guidance from HITEQ Advisory Committee members and collaborators of the HITEQ Center.