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Overview

This section provides resources and guidance for the selection of an electronic health record (EHR) vendor and product. Tools are available that can be used as part of a structured process to identify and procure the EHR system that fits the functionalities and needs of your center, and which will support developing a mutually beneficial relationship with the software vendor for successful EHR implementation.  Tools and resources are available to help assess organizational readiness and financial resources, and to develop a communication plan, workflow redesign, migration plan, and solicitation and negotiation for EHR vendor selection.  

Identifying and Selecting EHR
Clinical Data Elements for UDS eCQMs and their Lookback Timeframes
Clinical Data Elements for UDS eCQMs and their Lookback Timeframes

Clinical Data Elements for UDS eCQMs and their Lookback Timeframes

Each electronic clinical quality measure (eCQM) is composed of data elements in the EHR or health IT system that are evaluated according to the measure specifications.
It is important to identify what data elements need to be transitioned to any new EHR for clinical quality measure continuity and accuracy. This resource identifies clinical data elements in eCQMs that should be considered when transitioning EHRs. These data elements are used in reporting or calculating eCQMs, so their availability or lack thereof in any new EHR system will impact reporting accuracy.

EHR Vendors Most Frequently Used by Health Centers
EHR Vendors Most Frequently Used by Health Centers

EHR Vendors Most Frequently Used by Health Centers

These graphs and tables use health center reported UDS data from 2014 through 2020 to identify the EHRs most frequently used among health center programs, and show the change between years.

To Switch or Not to Switch: A Guide for Community Clinics Considering Changing EHRs
To Switch or Not to Switch: A Guide for Community Clinics Considering Changing EHRs

To Switch or Not to Switch: A Guide for Community Clinics Considering Changing EHRs

The purpose of this guide is to help CHC leaders weigh the costs and benefits of remaining with their current EHR system (possibly with enhanced functionality) or switching to a different one. It is intended to be useful to all those participating in decisions about EHR systems, not just to technical experts. The guide offers a step-wise approach to asking important questions, making decisions, and moving forward. The appendices describe the types of products and services that are available to CHCs and that are mentioned throughout the guide.

Health Center EHR Transition
Health Center EHR Transition

Health Center EHR Transition

The HITEQ Center has a number of EHR transition tools that may be helpful for health centers that are considering a transition from one EHR to another. This resource brings together all these tools for easy access.

Health Center EHR RFP Addendum
Health Center EHR RFP Addendum

Health Center EHR RFP Addendum

This is an addendum template to be added to an EHR Request For Proposal (RFP) to help health center further specify the EHR functionalities needed. You may also consider using the available template introductory letter for your RFP as well.

For further guidance, this resource can help to guide your organization through the process of EHR procurement using a comprehensive tool such as the EHR Planning and Procurement Toolkit from the Massachusetts eHealth Institute (MEHI).

Health Center Guide to Selecting a Certified EHR
Health Center Guide to Selecting a Certified EHR

Health Center Guide to Selecting a Certified EHR

HRSA offers a web-based resource set to support the entire process of implementing a health IT system. This document is a guide to the website’s sections on what health centers need to know and how to select a certified EHR.

Provider Engagement for Health Centers: Turning EHR from A Barrier to Benefit
Provider Engagement for Health Centers: Turning EHR from A Barrier to Benefit

Provider Engagement for Health Centers: Turning EHR from A Barrier to Benefit

This webinar discussed health center provider engagement from the three pillars of executive sponsorship, training and education, and governance throughout the life-cycle management of the electronic health record (EHR) system. The presenter discussed the four phases of EHR lifecycle - EHR selection, EHR implementation, EHR functionality deployment, and EHR optimization. This webinar was a HITEQ/STAR² Center collaboration.

EHR Selection
EHR Selection

EHR Selection

A transcription of the October 11th HITEQ Highlights webinar.

Request for Proposal Template for Health Information Technology
Request for Proposal Template for Health Information Technology

Request for Proposal Template for Health Information Technology

This RFP template is intended to aid providers and health IT implementers throughout the EHR vendor selection process. This template can be used to structure requests for vendors to send proposals on the specific health IT that needs to be acquired.

Vendor Evaluation Tool
Vendor Evaluation Tool

Vendor Evaluation Tool

This resource is a tool used in the field and recommended by “boots-on-the-ground” professionals for use by others who have made the commitment to implement or upgrade to certified EHR systems.

Acknowledgements

This resource collection was compiled by the HITEQ Center staff with guidance from HITEQ Advisory Committee members and collaborators of the HITEQ Center.