This section provides guidance to understand the key contract terms involved in negotiating the vendor contract. It is critical to negotiate a vendor contract that takes into account the unique circumstances of your center and incorporates flexibility to meet your reporting needs. Guidance is offered related to indemnification, warranties and disclaimers, liability, dispute resolution, termination and migration, and access to and use of the EHR data.  
Purchasing EHR
Introductory Letter for EHR/ Health IT Vendor
HITEQ Center

Introductory Letter for EHR/ Health IT Vendor

For use in Health Center RFP process

Use the following letter template (available for download below) to clearly communicate the importance of addressing your status as a health center to the EHR vendors that have been chosen to participate on your EHR procurement process.

This letter template references the Health Center Profile in the Addendum; that template can be found here.

For further guidance, this resource can help to guide your organization through the process of EHR procurement using a comprehensive tool such as the EHR Planning and Procurement Toolkit from the Massachusetts eHealth Institute (MEHI).

Documents to download



This resource collection was compiled by the HITEQ Center staff with guidance from HITEQ Advisory Committee members and collaborators of the HITEQ Center.

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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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