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The Quadruple Aim
Quadruple Aim

A Conceptual Framework

Improving the U.S. health care system requires four aims: improving the experience of care, improving the health of populations, reducing per capita costs and improving care team well-being. HITEQ Center resources seek to provide content and direction aligned with the goals of the Quadruple Aim

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Resource Overview

Patient portals, health apps, and the other various personal health information technologies provide great opportunities for increasing patient activation and engagment with their health and their ability to successfully navigate their healthcare system. Furthermore, an increasing number of studies are finding positive outcomes related to the use of these patient-centered tools. While these findings are encouraging, it is still important to assess the effectiveness and fit of these new tools and services when using them to engage a Health Center's community. Effective evaluation can help determine whether a tool is good or bad or simply not the right fit for a particular cohort of patients. In order to determine why a tool is successful or not requires an understanding of the technical, social, and clinical factors that may impact the way a patient interacts with the technology.

The evaluation tools within this resource set provide examples of different measurements that can be used to assess the value and effectiveness of electronic patient engagement tools and services.

Evaluation of Engagement and Satisfaction Resources

Remote Patient Monitoring, Electronic Patient Engagement, and mHealth Apps Explainer
Molly Rafferty
/ Categories: Electronic Patient Engagement, Patient Portals, Mobile Health, , Evaluation of Engagement and Satisfaction, Adoption Evaluation Framework, Emerging Technologies

Remote Patient Monitoring, Electronic Patient Engagement, and mHealth Apps Explainer

Considerations for Health Centers Selecting Tools: Remote Patient Monitoring, Electronic Patient Engagement, and mHealth Personal Apps

Although health centers have more options than ever to use electronic tools to engage patients in care, selecting those that most effectively further the goal of providing high-quality and efficient patient care is challenging. In this explainer, we consider three types of tools that health centers may invest in: Remote Patient Monitoring, Electronic Patient Engagement, and mHealth Personal Apps. By understanding what they are and how they are implemented, their advantages and disadvantages, and how they align with value-based care and the clinical workflow, health centers can choose the suite of tools that best serve their patient needs.

The resource is available in the Documents to Download section below.

Previous Article HITEQ Electronic Patient Engagement Tool Selection Rubric
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Tags: mHealthpatient engagementelectronic patient engagementremote patient monitoringRPMappsEPE Badge

Documents to download

Related Resources

Acknowledgements

This resource collection was cultivated and developed by the HITEQ team with valuable suggestions and contributions from HITEQ Project collaborators.

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